Summary
Overview
Work History
Education
Skills
Timeline
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Mateo Reale

Scottsdale,AZ

Summary

Dynamic hospitality and luxury service professional with extensive experience delivering exceptional, personalized experiences for high-net-worth clients. Skilled at anticipating needs, arranging exclusive accommodations, and navigating fast-paced, high-pressure environments with discretion and precision. Proven ability to coordinate complex schedules, secure premium reservations, and manage logistics seamlessly. Adept at building trusted relationships while ensuring an unparalleled client experience.

Overview

6
6
years of professional experience

Work History

Outside Services Professional

Paradise Valley Country Club
Scottsdale, Arizona
07.2024 - Current
  • Exceptional Member Service – Consistently provide white-glove service to members and guests, ensuring a premium club experience.
    Golf Cart & Equipment Management – Responsible for staging, cleaning, and maintaining golf carts and handling golf bags and equipment with care.
    Tee Time Coordination & Flow Management – Assist with tee sheet monitoring and pace-of-play awareness to ensure seamless course operations.
    Product Knowledge – Familiar with golf gear, club services, and member preferences to anticipate needs and provide informed support.
    Communication & Teamwork – Work closely with golf professionals, pro shop staff, and other departments to deliver a cohesive member experience.
    Attention to Detail – Maintain cleanliness and presentation of the staging area, practice facility, and bag storage.
    Problem-Solving Under Pressure – Able to adapt quickly to changes (weather, delays, member requests) while keeping service smooth and professional.

Line Cook/CDP

The Oaks Club at Valencia
Santa Clarita , CA
08.2022 - Current
  • Was a Chef Di Partie on Garde Manger
  • Worked on banquets for 200 plus
  • Cooked multiple orders simultaneously during busy periods
  • Kept stations stocked and ready for use to maximize productivity.
  • Followed proper food handling methods
  • Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.

Golf Club Attendant

Sand Canyon Country Club
Canyon Country, CA
06.2021 - 08.2022
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Daily maintenance of driving range
  • Assisted with kitchen and duties for large tournaments

Deli Clerk

Italia Panetteria & Deli
Valencia , CA
10.2019 - 01.2021
  • Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
  • Received new inventory and rotated stock by dates to keep items fresh and usable.
  • Efficient multitasking
  • Strength in playing the role as a team member

Education

Culinary Arts -

Recent Graduate At Institute of Culinary Education
Education/College Of The Canyons, Santa Clarita CA
05-2024

High School Diploma -

Saugus High School
Saugus , CA
05.2020

ServSafe California Food Handler Certificate/
Card

Skills

  • Effective Customer Communication – Skilled in engaging with members and guests in a professional, friendly manner to ensure high satisfaction and repeat interactions
  • Product Knowledge & Equipment Proficiency – In-depth familiarity with golf equipment and services, ensuring accurate recommendations and smooth operations in a club setting
  • Problem Resolution – Quick-thinking and solutions-focused, able to handle member concerns or operational issues with professionalism and efficiency
  • Interpersonal Flexibility – Builds positive relationships with individuals from diverse backgrounds; works well independently and as part of a team
  • Active Listening & Integrity – Attentive listener who values clear communication, punctuality, and honest work ethic in all member interactions

Timeline

Outside Services Professional

Paradise Valley Country Club
07.2024 - Current

Line Cook/CDP

The Oaks Club at Valencia
08.2022 - Current

Golf Club Attendant

Sand Canyon Country Club
06.2021 - 08.2022

Deli Clerk

Italia Panetteria & Deli
10.2019 - 01.2021

Culinary Arts -

Recent Graduate At Institute of Culinary Education

High School Diploma -

Saugus High School

ServSafe California Food Handler Certificate/

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