Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nataly Barcenas

Gainesville

Summary

Accomplished Assistant Manager with a track record of enhancing customer satisfaction and streamlining operations at Bealls Store & Cash store . Excelled in cash management and fostering a positive work environment, demonstrating exceptional customer service and a strong work ethic. Proficient in financial record-keeping and fluent in Spanish, significantly improving communication with diverse clientele.

Overview

7
7
years of professional experience

Work History

Teller

Prosperity Bank
05.2022 - Current
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.

Assistant Manager

Cash Store
09.2021 - 05.2022

• Facilitate the management of loan payment processes and applications.

• Consistently participated in necessary training sessions.

Cashier

Panda Express
02.2019 - 07.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Assistant Manager

Bealls Store
06.2018 - 12.2018
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

Gainesville High School
Gainesville, TX

North Texas Central College
Gainesville, TX

Skills

  • Exceptional customer service
  • Strong work ethic
  • Professionalism and courtesy
  • Excellent time management skills
  • Cash handling and management
  • Friendly
  • Banking
  • Financial record keeping
  • Spanish speaking
  • Safe and vault operation
  • Efficient data entry methods
  • Microsoft forms

Languages

Spanish
Native or Bilingual

Timeline

Teller

Prosperity Bank
05.2022 - Current

Assistant Manager

Cash Store
09.2021 - 05.2022

Cashier

Panda Express
02.2019 - 07.2021

Assistant Manager

Bealls Store
06.2018 - 12.2018

Gainesville High School

North Texas Central College
Nataly Barcenas