Nataly Coto
Miami,FL
Summary
Versatile professional with a robust background in healthcare and hospitality, demonstrated by impactful tenure at Hospital and Natural Touch. Excelled in facility maintenance and sales techniques, enhancing operational efficiency and customer satisfaction. Proven ability to innovate and drive results, achieving significant improvements in service delivery and profitability. Skilled in health and safety regulations, with a commitment to excellence and team leadership.
Overview
16
16
years of professional experience
Work History
Nursery Manager
Natural Touch
02.2021 - Current
- Monitored watering times, soil conditions and plant positions and made informed adjustments in response to weather conditions.
- Assigned team work schedules, delegated commensurate with staff member skills and monitored and evaluated performance.
- Oversaw growth, planting and maintenance of retail nursery and display gardens.
- Wrote and distributed customer help information on care for nursery products, watering and sun needs.
- Ordered plants and nursery merchandise and maintained marketable inventory across seasons.
- Created plans to grow nursery and garden center and improved sales volume and profitability.
- Worked directly with customers as salesperson and role model for entire sales team.
- Hired and trained permanent and temporary nursery staff and adjusted levels to account for peak seasons and off-seasons.
- Kept up-to-date on latest nursery trends and advances and served as valued resource for team and customers.
- Inspected nursery and equipment for signs of disrepair and coordinated repairs and replacements.
- Performed repairs and preventive maintenance on equipment and property.
- Enforced strong safety and environmental protections to support habitats while preventing harm to employees or consumers.
- Maximized operational profits by closely inspecting crops, assessing quality, and identifying problems such as disease or insects.
- Budgeted equipment purchases and regular repairs.
- Wrote and improved SOPs to maintain consistency across shifts and work areas.
Restaurant Cook
Mexican Restaurants
03.2018 - 06.2019
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
Medical Assistant
Hospital
02.2009 - 02.2012
- Collected and documented patient medical information such as blood pressure and weight.
Education
Medical Assistant - Medicine
Florida Education Institute
Miami, FL12-2023
High School Diploma -
U.S International Christian Academy
Homestead, FL12-2021
Skills
- Sales techniques
- Parent communication
- Facility maintenance
- Creativity and innovation
- Health and safety regulations
Timeline
Nursery Manager
Natural Touch
02.2021 - Current
Restaurant Cook
Mexican Restaurants
03.2018 - 06.2019
Medical Assistant
Hospital
02.2009 - 02.2012
Medical Assistant - Medicine
Florida Education Institute
High School Diploma -
U.S International Christian Academy
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