Nataly Flores
Houston
Summary
Accomplished Personal Shopper at Walmart, renowned for exceptional customer service and attention to detail. Leveraged Spanish communication skills to enhance client satisfaction, achieving high ratings. Expert in planning and organization, ensuring efficient order fulfillment and product display management. Built strong client relationships, contributing to a seamless shopping experience and increased customer loyalty.
Overview
2
2
years of professional experience
Work History
Personal Shopper
Walmart
10.2023 - Current
- Assisted clients in selecting products based on preferences and needs.
- Communicated effectively with clients from different nationalities in Spanish to understand their shopping requirements.
- Collaborated with team members to ensure a seamless shopping experience.
- Developed strong relationships with clients through attentive service and follow-ups.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Organized and maintained product displays for easy access and visibility.
Education
High School Diploma -
Channelview High School
Channelview, TX05-2022
Skills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
Languages
English
Professional Working
Timeline
Personal Shopper
Walmart
10.2023 - Current
High School Diploma -
Channelview High School