Nataly Giron Vicente
New York,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Engagement Specialist Intern
Chelton Loft
New York, NY
07.2024 - 08.2024
- Maintained accurate records of client visits, assessments, and interventions provided in accordance with agency policies.
- Engaged in professional development activities including attending workshops and seminars relevant to psychology field.
- Participated in team meetings to discuss current issues affecting the overall performance of the facility.
- Answered phones and routed voicemails to respective employees.
- Developed promotional materials for upcoming events at the clubhouse.
- Greeted members and visitors upon arrival to the clubhouse.
- Ensured that all safety protocols were followed at all times.
Sales Associate
Victoria's Secret & PINK
Huntington Station, NY
03.2023 - 06.2024
- Maintained up-to-date knowledge of store merchandise and policies.
- Conducted inventories on a regular basis to track stock levels.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Provided accurate information about products, prices and services.
- Assisted customers with product selection, sizing and styling.
- Developed promotional strategies to increase sales volume.
- Built and maintained relationships with peers and upper management to drive team success.
Hostess
The Cheesecake Factory
Huntington Station, NY
04.2022 - 09.2022
- Assisted servers in bussing tables when needed during busy periods.
- Assisted in preparing the restaurant for opening and closing shifts.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Demonstrated strong interpersonal skills when interacting with customers.
- Verified reservations and wait times with customers.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Resolved any customer complaints or issues quickly and professionally.
Education
Bachelor of Science - Psychology
City College of New York of The City University of New York
New York, NY06-2026
Associate of Arts - Psychology
Borough of Manhattan Community College of The City University of New York
New York, NY08-2024
Skills
- Project Support
- Recordkeeping
- Presentations
- Microsoft Office Suite
- Client Relationships
- Outstanding communication skills
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
- 3.5 GPA
- Honor Roll
- Dean's List
Timeline
Engagement Specialist Intern
Chelton Loft
07.2024 - 08.2024
Sales Associate
Victoria's Secret & PINK
03.2023 - 06.2024
Hostess
The Cheesecake Factory
04.2022 - 09.2022
Bachelor of Science - Psychology
City College of New York of The City University of New York
Associate of Arts - Psychology
Borough of Manhattan Community College of The City University of New York
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