Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nataly Medina

Modesto,CA

Summary

Proven leader and effective communicator, adept at solving escalated customer issues and enhancing team performance at Taqueria Carolina #3. Excelled in cash handling and fostering a positive work environment, demonstrating a keen ability to motivate staff and streamline operations. Achieved significant improvements in efficiency and customer service satisfaction. Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.

Overview

5
5
years of professional experience

Work History

Shift Manager, Supervisor

Taqueria Carolina #3
08.2019 - 07.2024
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Comported bills beginning and end of the month kept track of all money coming in and going out.
  • Made sure all money was handled the correct way, if any was missing I came in to work the problem solving.

Crew Member

Bronco Winery
06.2020 - 12.2020
  • Facilitated communication between various departments within the company, streamlining workflow processes for increased efficiency.
  • Maintained cleanliness and organization of winery facilities to ensure adherence to sanitation standards.
  • Evaluated grape samples during harvest season to assess ripeness levels for determining optimal harvest times.
  • Assisted in the bottling process for accurate packaging and labeling of finished wine products.

Education

Medical Assistant Certification - Medical

San Joaquin Valley College
Salida, CA
11.2021

High School Diploma -

Hughson High School
Hughson, CA
05.2019

Skills

Cash Handling

Communication

Leadership

Decision-Making

Customer service focus

Employee Training

Staff Motivation

Opening and closing procedures

Team Development

Customer Service

Computer Skills

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Crew Member

Bronco Winery
06.2020 - 12.2020

Shift Manager, Supervisor

Taqueria Carolina #3
08.2019 - 07.2024

Medical Assistant Certification - Medical

San Joaquin Valley College

High School Diploma -

Hughson High School

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Nataly Medina