Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nataly Zamora

Pharr,TX

Summary

Dynamic retail professional with a proven track record at Target, excelling in customer service and sales. Recognized for building strong client relationships and promoting loyalty programs. A quick learner with a goal-oriented mindset, adept at handling high-volume transactions while maintaining accuracy and a clean store environment.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate Cashier

Target
10.2024 - 01.2025
  • Maintained a clean and organized store environment, contributing to a positive customer experience.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled high volume transactions during peak periods without compromising service quality or accuracy.
  • Managed returns and exchanges, resolving customer issues promptly and professionally.
  • Upheld store appearance standards by restocking merchandise quickly and neatly organizing shelves/displays while also performing routine cleaning duties.
  • Collaborated with team members to achieve sales targets, demonstrating teamwork and goal orientation.

Sales Consultant

Lacks Home Furniture
06.2024 - 10.2024
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Followed up with existing customers to provide additional support and address concerns.
  • Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.

Sales Associate

HomeGoods, TJX Companies
08.2021 - 03.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Restocked and organized merchandise in front lanes.
  • Collaborated with team members to achieve monthly sales targets.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.

Education

High School Diploma -

James Nikki Rowe High School
McAllen, TX
05-2021

Skills

  • Quick learner
  • Customer service
  • Patience and empathy
  • Cleanliness and hygiene
  • Goal-oriented mindset
  • Dependability
  • Loyalty program promotion

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Retail Sales Associate Cashier

Target
10.2024 - 01.2025

Sales Consultant

Lacks Home Furniture
06.2024 - 10.2024

Sales Associate

HomeGoods, TJX Companies
08.2021 - 03.2024

High School Diploma -

James Nikki Rowe High School

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