Natalya Guerra
Oxnard,CA
Summary
Dedicated restaurant hostess skilled in customer service and effective communication. Proven ability to streamline service flow and enhance guest experiences through strong organizational skills.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Olive Garden
Oxnard, California
10.2024 - Current
- Greeted guests warmly and ensured a positive dining experience.
- Greeted customers and escorted them to their tables.
- Coordinated reservations and organized seating arrangements to optimize guest flow.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders, and respond to service questions.
- Worked with team members to streamline service flow during peak hours.
- Facilitated training of new hosts on restaurant procedures and customer service standards.
- Maintained the cleanliness and organization of the front entrance area.
Education
High School Diploma -
Pacifica High School
Oxnard, CA06-2025
Skills
- Reservation management
- Customer service
- Effective communication
- Team collaboration
- Time management
- Organizational skills
- Strong multitasking
- Conflict resolution
- Critical thinking
Timeline
Restaurant Hostess
Olive Garden
10.2024 - Current
High School Diploma -
Pacifica High School