NATALYA MCCRAY
Jacksonville,Fl
Summary
Dedicated and resourceful professional assistant with a proven track record of providing comprehensive administrative support. Skilled in communication and organization, I excel in streamlining office processes and ensuring efficient day-to-day operations. A proactive problem-solver with strong attention to detail, I bring adaptability and a collaborative approach to support executives and teams in achieving organizational success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Scheduler
McIver Clinic
Jacksonville, FL
01.2024 - Current
- Answered incoming calls from patients inquiring about their upcoming appointments or requesting changes to existing ones.
- Verified insurance eligibility for each patient prior to their appointment date.
- Organized patient charts according to established protocols to ensure accurate medical records were kept on file.
- Performed clerical tasks such as filing paperwork, entering data into computer systems and managing electronic health records.
FRONT DESK RECEPTIONIST
FAMU Budget Department
Tallahassee, Fl
10.2022 - 12.2022
- Resolved customer disputes promptly in accordance with bank policies and procedures.
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Developed strong relationships with customers to ensure repeat business.
EXPERIENCE COORDINATOR FOR YOUTH SERVICES
Elevate Life Church
Jacksonville, Fl
08.2020 - 09.2022
- As the Experience Coordinator at Elevate Life Church, I orchestrated seamless services by collaboratively coordinating with film, lights, worship, and youth teams
- My responsibilities included organizing meetings and rehearsals to align team members and ensuring a cohesive and engaging experience for the congregation
- I played a pivotal role in fostering a positive and conducive atmosphere during services.
MEMEBER SERVICE REPRESENTATIVE
VyStar Credit Union
Jacksonville, Fl
06.2019 - 07.2020
- As a Member Service Representative, duties include being tasked with answering and directing phone calls, assisting with membership-related issues, resolving complaints, and processing transactions
- Additionally, completing maintenance on members' accounts through various money transactions.
Education
Associate of Science - Cardiovascular Technology
Florida State College At Jacksonville
Jacksonville, FL05-2026
Skills
- Phone call handling
- Email management
- Customer service
- Financial data analysis
- Mathematical functions
- Document organization
- Copying
- Faxing
- Printing
- Guest service
- Training
- Clerical assistance
Accomplishments
Public Speaking Skills through Girls Incorporated. Spoke on behalf of 44th President Barrack Obama at the Advancement of Girls in America Panel in 2017.
Certification
- CPR
- First Aid Severe Trauma
Timeline
Scheduler
McIver Clinic
01.2024 - Current
FRONT DESK RECEPTIONIST
FAMU Budget Department
10.2022 - 12.2022
EXPERIENCE COORDINATOR FOR YOUTH SERVICES
Elevate Life Church
08.2020 - 09.2022
MEMEBER SERVICE REPRESENTATIVE
VyStar Credit Union
06.2019 - 07.2020
Associate of Science - Cardiovascular Technology
Florida State College At Jacksonville
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