Natalyia Jordan
Charleston,SC
Summary
Human Resource Management student with extensive experience in front-line customer service, workflow optimization, and process compliance. Strong communicator adept at conflict resolution, register balancing, and team collaboration. Seeking to leverage leadership and collaboration skills in a corporate HR environment.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Retail Inventory Associate
Community Thrift Store
North Charleston, SC
08.2026 - Current
- Optimize high-volume apparel processing and stock distribution through systematic cataloging methods, enhancing floor efficiency
- Collaborate with team members and store leadership to coordinate daily merchandising targets, ensuring an organized shopping environment
- Organized incoming donations to maintain store inventory flow.
Operations Team Member
Jersey Mike's Subs
Summerville, SC
06.2025 - 06.2026
- Facilitated guest transactions and resolved customer inquiries, leveraging communication skills to enhance service quality and ensure accurate register balancing
- Ensured compliance with food safety and operational standards, contributing to a clean and safe restaurant environment
- Prepared fresh ingredients for sandwiches and salads daily.
Customer Operations & Cashier Specialist
Auntie Anne's
North Charleston, SC
10.2023 - 06.2024
- Managed cash register operations and maintained accurate cash handling procedures.
- Provided quality guest support in fast-paced environment, utilizing conflict resolution skills to enhance customer satisfaction
- Executed daily store workflows with team members, ensuring adherence to procedures, safety guidelines, and efficient inventory replenishment
Education
Associate of Applied Science - Human Resources Management
Trident Technical College
North Charleston, SC05-2028
High School -
Stratford High School
Goose Creek, SC06-2026
Skills
- Inventory Management
- Retail Analytics
- Data Entry
- Microsoft Office 365
- Team leadership
- Organizational Skills
- Communication Skills
- Interpersonal Skills
Certification
- Adult, Child, and Infant CPR/AED Certification - ProTrainings (Valid through July 2027)
Timeline
Retail Inventory Associate
Community Thrift Store
08.2026 - Current
Operations Team Member
Jersey Mike's Subs
06.2025 - 06.2026
Customer Operations & Cashier Specialist
Auntie Anne's
10.2023 - 06.2024
Associate of Applied Science - Human Resources Management
Trident Technical College
High School -
Stratford High School