Natan Quirino Gonzalez
Renton,WA
Summary
-Talented Repair Technician with over 3 years of experience employing excellent communication skills and technical abilities to solve problems and provide outstanding technical service. Specializing in Circuitry and Networking systems repair.
-Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista
Starbucks, Barista
Renton, WA
03.2022 - Current
- Maintained calm demeanor during high-volume periods and special events.
- Received and accurately processed customer payments.
- Supported highest standards of conduct and service to support company reputation.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Addressed and resolved customer concerns to maintain brand loyalty.
Radio Repairer
Army
Wahiawa, HI
01.2019 - 01.2022
- Managed day-to-day operations and maintenance of equipment.
- Maintained equipment performance by cleaning and lubricating components.
- Specialized in support systems, inspections and detailed repairs to achieve operational efficiency.
- Tested electrical systems and circuit continuity using ohmmeters, voltmeters or oscilloscopes.
- Studied and inspected equipment functionality to appropriately plan repairs and maintenance.
- Disassembled machines and equipment to inspect, diagnose and repair issues.
- Troubleshot computer issues involving OS problems, viruses and hardware failures.
- Performed preventive maintenance of networking hardware and related software.
- Eradicated multi-faceted network issues involving hardware, software, power and communications.
- Communicated with management, engineering and quality departments to solve technical repair problems.
- Maintained proper parts inventory by stocking and facing shelves.
- Used data collection software to input and analyze information.
Education
High School Diploma -
Apollo High School
Glendale, AZ05.2018
Some College (No Degree) - Information Technology
Bellevue College
Bellevue, WASkills
- Leadership
- Ability to perform under pressure
- Following safety practices
- Quick to Adapt
- Problem Solving
- Taking precise measurements
- Knowledge of industry best practices
- Inventory oversight
- Team building
- Relationship building
- Collaboration
- Data management
- Customer service
- Customer buying habits
- Inventory tracking
- Workflow management
- Reliability
- Security procedures knowledge
- Vigilant and watchful
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Electronic and circuitry Training - 2018
- Active secret clearance
Timeline
Barista
Starbucks, Barista
03.2022 - Current
Radio Repairer
Army
01.2019 - 01.2022
High School Diploma -
Apollo High School
Some College (No Degree) - Information Technology
Bellevue College
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