Natasha Blumer
Summary
Dedicated, detail-oriented, and empathetic phlebotomist seeking a hands-on role with patients. Offers experience with attentive customer service interactions in a fast-paced setting. Brings strong interpersonal skills and a commitment to delivering safe, high-quality, and compassionate care to patients undergoing ongoing treatments. Eager to apply clinical training, communication skills, and a calm, patient-centered approach to support an efficient and personalized healthcare environment. Motivated professional with talent for coordinating guest services. Proactive with history of managing multiple tasks in various areas with specialties in conflict resolution, team coordination, and customer support. Highly organized, detail-oriented and thrives in fast-paced, intense environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Closing Front-End Supervisor
Wakefern ShopRite
Kearny
02.2020 - Current
- Training and mentoring dozens of new team members to achieve company operational goals
- Cultivating new and long-lasting customer relationships via high-quality, consistent service
- Managed customer complaints and resolved issues to ensure complete satisfaction and loyalty.
- Ensured compliance with company procedures, OSHA safety standards, and workplace policies to maintain a safe working environment.
- Facilitated efficient workflow and communication among large teams in fast-paced, high-volume environments to enhance collaboration.
- Ensured shared office spaces were clean and organized to support team collaboration.
- Monitors cash drawers in checkouts to verify adequate cash supply.
- Delegates work to employees based on shift requirements, individual strengths and unique training.
- Answers phones to respond to customer inquiries and transfers calls to appropriate staff members.
Work-Study Office Assistant
Harrison Superintendent’s Office
Harrison
06.2019 - 02.2020
- Coordinated appointments and cross-departmental meetings to ensure effective communication
- Maintained strict confidentiality of sensitive information to protect privacy and trust
- Managed office supplies and inventory to support uninterrupted daily operations
- Maintained and organized filing systems for paper documents and electronic files.
Youth Program Leader
Holy Cross Church
Harrison
06.2015 - 08.2019
- Spearheaded engaging, energetic, and mood-boosting activities for both youth members and elderly nursing home residents
- Managed logistics for youth outings, ensuring safety and enjoyment for all attendees.
- Developed educational materials, enhancing learning experiences and engagement for participants.
- Mentored new volunteers, fostering supportive environments that built confidence and engagement
- Collaborated to organize events, fundraisers, and food pantries, improving access to resources for community elders
- Collaborated with church staff to align programs with community needs and goals.
Education
Associate Degree - Medical Office Assistant
Bergen Community College
Paramus05-2027
Certificate - Certified Phlebotomy Technician
Phlebotomy Training Specialists
Newark04-2026
Diploma -
Harrison High School
Harrison06-2020
Skills
- HIPAA Compliance
- OSHA Compliance (PPE Usage)
- Medical Terminology
- Specimen Collection
- Venipuncture
- Dermal Punctures
- ABG Sampling
- Blood Glucose Testing
- Oral Glucose Tolerance Testing
- Order of Draw
- Centrifuge Operation
- Blood Smears
- Vitals
- Standard Precautions
- Universal Precautions
- Transmission-Based Precautions
- Exposure Control
- Biohazard Safety
- Patient Intake
- Patient Identification
- Patient Communication
- Bedside Manner
- Quick Hands-On Learning
- Critical Thinking
- Time management
- Appointment Scheduling
- Records Keeping
- Bookkeeping
- General Office Work
- Microsoft Office
- Customer service
- Conflict Resolution
- Time management
Languages
- English, Native/ Fluent
- Spanish, Conversational Proficiency
Certification
- Certified Phlebotomy Technician, ID# NJ-24734-177241
- CPR Certification, In Progress
- Basic Life Support (BLS) Certification, In Progress
Timeline
Closing Front-End Supervisor
Wakefern ShopRite
02.2020 - Current
Work-Study Office Assistant
Harrison Superintendent’s Office
06.2019 - 02.2020
Youth Program Leader
Holy Cross Church
06.2015 - 08.2019
Associate Degree - Medical Office Assistant
Bergen Community College
Certificate - Certified Phlebotomy Technician
Phlebotomy Training Specialists
Diploma -
Harrison High School