Natasha Brandon
Dr Keel & Associates
ANNISTON
1
Language
9
years of professional experience
Detail-oriented Medical Administrative Assistant with a strong focus on patient care and front desk management. Skilled in multitasking and ensuring compliance with safety regulations.
Work History
Certified Medical Administrative Assistant
3 Years 1 Month- Increased patient retention with excellent customer service during registration and check-in/check-out procedures.
- Ensured compliance with OSHA guidelines, maintaining a clean and safe workspace for staff members and patients alike.
- Provided comprehensive administrative support through efficient management of front desk duties such as greeting visitors, answering phone calls, and directing inquiries appropriately.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Updated patient information and insurance details for accurate electronic medical records.
General Merchandiser
4 Months- Led merchandising initiatives to optimize product placement and enhance customer experience.
- Analyzed sales data to identify trends and adjust stock levels accordingly for increased profitability.
- Trained and mentored team members on inventory management and visual merchandising standards.
- Collaborated with cross-functional teams to execute promotional campaigns effectively in-store.
Greeter
5 Months- Welcomed customers, ensuring positive first impressions and fostering a welcoming environment.
- Assisted visitors with inquiries, providing accurate information about vehicles and services offered.
- Managed customer traffic flow, optimizing the visitor experience during peak hours.
- Collaborated with sales team to ensure seamless transitions for potential buyers entering dealership.
Restaurant Hostess
1 Year 8 Months- Greeted and seated guests efficiently, ensuring positive first impressions.
- Managed waitlists and reservations using reservation management systems.
- Trained new hosts on seating procedures and customer service standards.
- Collaborated with service staff to enhance guest experiences and streamline operations.
Education
High School Diploma
Skills
Customer service orientation
Insurance verification
Front desk management
Multitasking
Attention to detail
Multitasking and organization
Problem-solving
Teamwork
Reliability
Consistent attendance
Positive attitude
Languages
English
Full Professional
Timeline
Certified Medical Administrative Assistant
Dr Keel & Associates
07.2023 - CurrentRead More
General Merchandiser
Walmart
12.2019 - 04.2020Read More
Greeter
Long Lewis Ford
07.2019 - 12.2019Read More
Restaurant Hostess
Twin Peaks Restaurants
10.2017 - 06.2019Read More
Homeschool
High School Diploma
Read More