Jazlynn Macon
Boopa's Eatz
Anchorage,AK
5
years of professional experience
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Experienced with team leadership and group coordination. Utilizes strong organizational and interpersonal skills to achieve team goals. Knowledge of effective conflict resolution and team-building strategies.
Personable and reliable with strong commitment to providing excellent customer service and maintaining positive shopping experience. Knowledgeable in handling transactions and managing customer inquiries efficiently. Delivers welcoming environment aimed at enhancing customer satisfaction and loyalty.
Work History
Food Server
3 Years 6 Months- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Collaborated with kitchen staff to ensure accurate order fulfillment and timely delivery.
- Maintained cleanliness and organization of dining area to enhance guest satisfaction.
- Resolved customer complaints swiftly, fostering a positive dining atmosphere and repeat business.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
- Provided exceptional service to large parties, coordinating with the team for smooth operations.
- Enhanced dining experience by providing prompt, courteous service to customers.
- Engaged with customers to gather feedback, driving continuous improvement in service delivery.
- Delivered exceptional customer service by efficiently managing orders and addressing guest inquiries.
Volunteer
2 Years- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Assisted with leading group discussions and activities to meet different community needs.
- Approached issues proactively to best meet current and future community needs.
- Offered guidance and advice to help cultivate self-esteem and community involvement.
- Communicated closely with other counselors to devise programs and activities based on developmental and academic levels.
- Monitored youth behavior and offered guidance and support for positive change with the foster kids.
- Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
- Helped youth develop and achieve personal goals with close support.
- Demonstrated positive influence to children by acting appropriately, being respectful to others and actively listening.
- Supervised youth in engaging environment to promote security and safety for all ages.
School Barista
6 Months- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Followed exact recipes for mixing and preparing beverage and food items.
Education
Alaska Food Workers Card
High School Diploma
Skills
Food Running
Ordering Procedures
Food Preparation
Coffee Expertise
Espresso Machine Operation
Conflict Mediation
Friendly and Outgoing
Inventory Management
Timeline
Food Server
Boopa's Eatz
02.2023 - CurrentRead More
Volunteer
Royal Family Kids Camp
07.2022 - 07.2024Read More
School Barista
Bettye Davis East Anchorage High School
10.2021 - 04.2022Read More
Municipality of Anchorage
Alaska Food Workers Card
Read More
Bettye Davis East Anchorage High School
High School Diploma
Read More