Natasha Burroughs
Whatley
Summary
Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
Cross Country Healthcare
Boca Raton
11.2024 - Current
- Keep examination rooms clean, stock with necessary supplies and prepare for incoming patients.
- Change dressings on wounds to prevent infection and check for healing.
- Collect, label and store laboratory specimens properly prior to testing.
- Answer phones and greet patients.
- Register new patients into practice management software program accurately entering demographic information.
- Conduct EKGs and other diagnostic tests as requested by the physician.
- Schedule patient appointments and coordinate follow-up care.
- Educate patients on medication usage and treatment plans.
Medical Assistant
Grove Hill Healthcare
Grove Hill
08.2018 - 11.2024
- Assist the doctor with procedures
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Schedule appointments
- Perform pregnancy test, flu and covid test
- Administered injections, medications and treatments as directed by the physician.
- Processed insurance claims and prior authorizations for patient eligibility efficiently.
- Educated patients on medication usage and treatment plans.
Medical Assistant
American Family Care
Mobile
08.2017 - 08.2018
- Triage patients
- Assist the doctor
- Performed drug screens
- Performed DOT Physicals
- Performed Breath Alcohol Tests
- Gave Injections
- Performed EKG’s
- Scheduled patient’s appointments
Medical Assistant Extern
Mobile County Health Department
Mount Vernon
07.2016 - 08.2016
- Completed 160 Hour Medical Assistant Externship
- Obtained patient vitals and recorded data in charts
- Administered EKG’s and injections
- Obtained blood and urine samples to be analyzed in lab
- Analyzed patient samples in lab
- Assisted physician with procedures
Education
Certified Clinical Medical Assistant -
Remington College
Mobile, AL08.2016
Skills
- Patient care
- Medical terminology
- Vital sign assessment
- Electronic health records
- Diagnostic procedures
- Appointment scheduling
- Patient documentation
- Clinic administration
- Health education
- Infection control
- Team collaboration
- Effective communication
- Patient assessments and care
- Clinical documentation
- Compassionate caregiver
- Vital signs and examinations
- Medical equipment operation
- Patient assessments
- HIPAA compliance
- Suture removal
- Patient triage
- Phlebotomy techniques
- Simple dressings
- EKG administration
- Sterile technique
- Phlebotomy
- Specimen labeling
- Completing insurance forms
- Medical procedures
- Specimen collection
- Patient education
- Autoclaving
- Administration of injections and medication
Certification
• CCMA-Certified Clinical Medical Assistant
• AHA-BLS /CPR
• HIPAA: Security Basics for the Health Care Workforce
• OSHA: Bloodborne Pathogens in the Workplace
• AHA-BLS /CPR
• HIPAA: Security Basics for the Health Care Workforce
• OSHA: Bloodborne Pathogens in the Workplace
Timeline
Medical Assistant
Cross Country Healthcare
11.2024 - Current
Medical Assistant
Grove Hill Healthcare
08.2018 - 11.2024
Medical Assistant
American Family Care
08.2017 - 08.2018
Medical Assistant Extern
Mobile County Health Department
07.2016 - 08.2016
Certified Clinical Medical Assistant -
Remington College