Natasha Castro
K. Hovnanian Homes
Dallas Ft. Worth,TX
2027
years of professional experience
Outgoing New Home Sales Professional with 5+ years of experience. Dynamic sales expert with a proven eye for detail and goal-oriented mindset. Known for closing sales quickly and ensuring both buyer and builder satisfaction for 100% survey score(s).
Work History
New Home Sales Consultant
- Top Sales Producer with 5+ years of expertise; proven success in master planned developments spanning from first time buyers to seasoned buyers
- Specializing in building relationships through trust and always seeing the positive light to keep sales moving forward
- Able to creatively generate leads and appointments through strategic CRM follow up
- Social Media use for marketing, promoting business and networking efforts with high producing realtors
- Mentor and train new team members in SOP, contracts, sales expertise and customer experience expectations
- 100% AVID Ratings (CSI Score 2025-2026)
Expert Sales Concierge
- Supported sales initiatives to enhance ROI through targeted assistance
- Facilitated onboarding process by delivering comprehensive answers and resolving inquiries
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills
- Resolved issues promptly by employing active listening and effective conflict resolution
- Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure
Licensing Coordinator
- Managed newly onboarded real estate agents processing transfer workflows and state licensing requirements
- Monitored continuing education completion and followed up on outstanding requirements before renewal deadlines
- Stayed on top of market trends to identify new licensing opportunities for clients, expanding their portfolios and increasing revenue potential
- Ensured compliance with industry regulations by meticulously reviewing license applications and documentation
Sales Assistant
- Acting as the sales expert for coverage on days off of the new home sales professional(s)
- Maintaining a positive atmosphere to promote client trust
- Assisting with paperwork to support sales
- Events for promoting the brand and networking with local realtors
Education
Sales - - New Construction
Real Estate - Realtor (Inactive)
Skills
Entrepreneurial
Resilient
Positive Attitude
Strong Closer
High Level Customer service
Client management
Lead generation
Effective communication
Relationship building
Top Producer
2026 Top Sales Producer - Q1, Q2, Q3
Timeline
New Home Sales Consultant
K. Hovnanian Homes
2025 - CurrentRead More
Expert Sales Concierge
Exp Realty
2022 - 2024Read More
Licensing Coordinator
Long and Foster
2021 - 2022Read More
Sales Assistant
D.R. Horton
2019 - 2021Read More
K. Hovnanian Sales Specialist Certification
Sales from - New Construction
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TREC
Real Estate from Realtor (Inactive)
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