Natasha Chester
Apex,USA
Summary
Dedicated professional with a proven track record of aligning practices with organizational goals. Expertise in managing high-pressure situations and adapting to evolving challenges to strengthen brand presence.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Float Consultant
True REST Float Spa
Cary, NC
12.2024 - 05.2025
- Facilitated client consultations to determine individual wellness needs.
- Developed customized float therapy plans for diverse clientele.
Customer Service Representative
Victra - Verizon Wireless Premium Retailer
Winterville, NC
02.2022 - 12.2023
- Handled customer issues when dealing with there accounts
- Assisted customers with product inquiries and service issues.
- Processed customer transactions accurately and efficiently.
- Educated customers on device features and plans available.
Spa Attendant
Spa Retreat Cary
Cary, NC
02.2023 - 04.2023
- Maintained cleanliness and organization of spa facilities and treatment rooms.
- Assisted guests with scheduling appointments and answering inquiries.
- Managed inventory of spa supplies and restocked as needed.
Assistant Store Manager
Food Lion
Chapel Hill, NC
04.2022 - 07.2022
- Assisted in daily store operations and staff management.
- Coordinated employee schedules to ensure adequate coverage.
- Trained new employees on customer service standards and procedures.
Server/Bartender
Salt and pepper Indian cuisine
Fayetteville, NC
06.2013 - 11.2016
- Provided exceptional customer service in a vibrant Indian cuisine environment.
- Assisted guests with menu selections and special dietary requirements.
- Processed orders efficiently using point-of-sale systems.
Education
High School Diploma -
Hoke County High Shool
Raeford, NC05-2011
Some College (No Degree) - Emergency Telecommunications
Durham Technical Community College
Durham, NCSkills
- Emergency response
- Multiline phone systems
- Dispatch protocols
- Incident reporting
- Crisis management
- Police department procedures
- Geographical expertise
Certification
- CPR Certification
- ICS 100
- ICS 200
- ICS 700
References
References available upon request.
Timeline
Float Consultant
True REST Float Spa
12.2024 - 05.2025
Spa Attendant
Spa Retreat Cary
02.2023 - 04.2023
Assistant Store Manager
Food Lion
04.2022 - 07.2022
Customer Service Representative
Victra - Verizon Wireless Premium Retailer
02.2022 - 12.2023
Server/Bartender
Salt and pepper Indian cuisine
06.2013 - 11.2016
High School Diploma -
Hoke County High Shool
Some College (No Degree) - Emergency Telecommunications
Durham Technical Community College