Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Receptionist
Natasha Davis

Natasha Davis

Fort Meade,MD

Summary

Accomplished hospitality professional with a proven track record excelling in multitasking and team collaboration. Demonstrated ability to enhance customer satisfaction through exceptional service and conflict resolution. Skilled in significantly improving guest experiences and operational efficiency with warm, friendly, and professional demeanor while utilizing attention to detail.

Overview

9
9
years of professional experience

Work History

Driver

DoorDash
11.2022 - 04.2023
  • Followed all relevant traffic laws and safety regulations while using GPS.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Delivered goods and products to customer on time and in excellent condition.

Server

Yard House
08.2021 - 01.2022
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Server

La Palapa Grill & Cantina
03.2019 - 04.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Bartender/Restaurant Server

Red Lobster Restaurant
03.2018 - 03.2019
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Served high customer volumes during special events, nights, and weekends.

Server

Clyde's
10.2017 - 03.2018
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Bartender/Restaurant Server

J. King's
03.2015 - 10.2017
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Server

Double T Diner
01.2014 - 02.2015
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Clinical Psychology

Anne Arundel Community College
Arnold, MD

Skills

  • Multitasking Abilities
  • Team Collaboration
  • Hospitality services
  • Attention to Detail
  • Conflict Resolution
  • Calm Under Pressure
  • Organization and Time Management
  • Verbal Communication
  • Dependable and Responsible
  • Flexible and Adaptable
  • Customer and client relations
  • Microsoft Office
  • Professional Demeanor
  • Payment Processing
  • Friendly, Positive Attitude

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Driver

DoorDash
11.2022 - 04.2023

Server

Yard House
08.2021 - 01.2022

Server

La Palapa Grill & Cantina
03.2019 - 04.2021

Bartender/Restaurant Server

Red Lobster Restaurant
03.2018 - 03.2019

Server

Clyde's
10.2017 - 03.2018

Bartender/Restaurant Server

J. King's
03.2015 - 10.2017

Server

Double T Diner
01.2014 - 02.2015

Clinical Psychology

Anne Arundel Community College

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Natasha Davis