Natasha Davis
Arlington
Summary
Empathetic and positive professional with extensive customer service experience. Skilled in engaging with customers, clients, and team members, always maintaining a respectful approach in difficult and stressful situations. Proficient in multitasking, software tools, and mathematical concepts. Committed to delivering exceptional service and dedicated to fostering positive interactions in every customer engagement.
Overview
7
7
years of professional experience
Work History
Pro Vet Consulting
GlobalTekMed / Clint Russell
08.2024 - Current
- Onboarded clients, answer phone calls, scheduled appointments, kept track of records and deadlines.
- Adaptable and proficient in learning new concepts quickly and efficiently. Used Microsoft, google spreadsheets, bookings, and CRM.
- Strengthened communication skills through regular interactions with others.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving negative situations swiftly.
- Organized and detail-oriented with a strong work ethic. Managed simultaneous tasks effectively.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
River Time Brewing
Lon Tierney
06.2023 - Current
- Greeted customers, served food and drinks.
- Provided a clean work space and dining area for customers.
- Proved successful working within a fast-paced environment.
- Worked well in a team setting, providing support and guidance.
Real Estate Agent
John L Scott Everett
04.2022 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Presented purchase offers to sellers for consideration.
- Advertised client properties through websites, social media, and real estate guides.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Communicated with clients through the buying or selling process verbally and via email.
Addicted Espresso
Taneal Carlson / Bailey Coleman
11.2021 - 08.2024
- Developed and maintained courteous and effective working relationships.
- Greeted customers and prepared food and drinks in a timely manner.
- Operated cash register, opening and closing shifts.
- Provided a clean and organized space, helped with inventory of all products and orders.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Camano Commons
Brandon Ericson
03.2018 - 08.2021
- Greeted customers, prepared food and drinks.
- Worked flexible hours across night, weekend, and holiday shifts.
- Skilled at working independently and collaboratively in a team environment.
- Operated cash register and electronic payments.
- Assisted the bakers when needed. Provided a clean and organized work area.
Education
High School Diploma -
Stanwood High School
Stanwood, WA06-2018
Skills
- Record keeping of confidential and sensitive information including knowledge of HIPPA laws
- Excellent customer service skills
- Microsoft systems, calendars, spreadsheets and CRM's
- Cashiering electronic, cash, checks
- Conflict Resolution Skills
- Typing Speed: 45 WPM
- Manage and prioritize multiple tasks
- Excellent verbal and written communication with clients and customers
Timeline
Pro Vet Consulting
GlobalTekMed / Clint Russell
08.2024 - Current
River Time Brewing
Lon Tierney
06.2023 - Current
Real Estate Agent
John L Scott Everett
04.2022 - Current
Addicted Espresso
Taneal Carlson / Bailey Coleman
11.2021 - 08.2024
Camano Commons
Brandon Ericson
03.2018 - 08.2021
High School Diploma -
Stanwood High School
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