NATASHA D. BOWERS
Brooklyn,NY
Summary
Efficient Administrative Assistant and Accounts Payable Specialist experienced in data entry, financial record-keeping, and invoice management. Achieved productivity through strong time management, organization, and problem-solving skills. Focused on delivering accurate and timely results in fast-paced environments.
Overview
20
20
years of professional experience
Work History
Accounts Receivable/Administrative Assistant
DONE RIGHT HOOD & SAFELY
Brooklyn, NY
04.2024 - 11.2025
- Managed accounts receivable collections, recovering over 85% of outstanding balances within 30 days.
- Processed and issued an average of over 150 invoices monthly with 97% accuracy, ensuring timely and accurate billing cycles.
- Oversaw portfolio of 200+ customer accounts, maintained up-to-date records and ensured compliance with internal credit policies.
- Deliver high quality customer service, achieving a 98% satisfaction rate through prompt resolution of billing and payment inquiries.
- Maintained office organization through filing, scanning and general administrative support.
- Managed a multi-line phone system, directing calls to the appropriate department or staff.
- Monitored, organized, and responded to emails daily to ensure timely communication
- Managed accounts receivable processes for timely invoice generation and payment tracking.
- Coordinated communication between clients and internal teams regarding account inquiries.
- Processed customer payments accurately and efficiently using accounting software.
- Assisted in resolving billing discrepancies through thorough research and communication.
Return Manager
SPARKLES BRKLYN
Brooklyn, NY
04.2019 - 02.2024
- Oversaw return process for items, ensuring accurate inspection, documentation, and timely restocking or disposal, improving workflow efficiency.
- Created and printed shipping and return labels per week, maintaining 100% accuracy to prevent logistical errors.
- Packed and shipped over 150 orders weekly, maintaining a 99% on time shipment rate.
- Conducted training sessions for new employees to ensure effective onboarding.
- Developed training checklist and SOPs, standardizing procedures to enhance operational consistency.
Receptionist
RELATED MANAGEMENT
Brooklyn, NY
09.2018 - 01.2019
- Managed front desk responsibilities, including handling an average of 50+ emails and calls per day, ensuring prompt and professional communication.
- Provided support for property management operations, including lease processing, tenant inquiries, and service requests, improving tenant satisfaction.
- Facilitated communication with tenants to address issues effectively.
- Created and tracked maintenance work orders.
- Created and tracked maintenance work orders to ensure timely resolution of service requests.
Administrative Assistant/Receptionist
REISS WHOLESALE HARDWARE
Brooklyn, NY
12.2005 - 04.2015
- Managed front desk operations, answered and routed calls daily, ensuring prompt and accurate communication across departments.
- Received and entered 100+ customer orders weekly, facilitating smooth order fulfillment.
- Created and processed 100+ invoices and shipping vouchers monthly, supporting accurate financial tracking.
- Issued credit memos for returns or adjustments.
- Managed procurement and processing of purchase orders monthly, collaborating with vendors for timely purchasing.
- Prepared and distributed monthly account statements to customers, ensuring transparency and timely payment follow ups.
Education
General Education Development
Brooklyn, NY05-2026
Skills
- Accounts receivable
- Administrative Duties
- QuickBooks
- Data entry
- Microsoft Office Suite
- Customer service
- Organization
- Accuracy
- Team training
- Professionalism
- Reliability
References
Available upon request
Timeline
Accounts Receivable/Administrative Assistant
DONE RIGHT HOOD & SAFELY
04.2024 - 11.2025
Return Manager
SPARKLES BRKLYN
04.2019 - 02.2024
Receptionist
RELATED MANAGEMENT
09.2018 - 01.2019
Administrative Assistant/Receptionist
REISS WHOLESALE HARDWARE
12.2005 - 04.2015
General Education Development