Natasha Diggs
Las Vegas,NV
Summary
Dynamic Manager with a proven track record at Speedee Mart INC., excelling in customer service and team leadership. Expert in enhancing customer satisfaction and resolving disputes, ensuring high-quality service delivery. Skilled in time management and shelves reset, adept at motivating teams to achieve productivity goals. Demonstrated ability to maintain professionalism and achieve tasks efficiently.
Overview
11
11
years of professional experience
Work History
Manager
Speedee Mart INC.
12.2013 - Current
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Managed and motivated employees to be productive and engaged in work.
- Established team priorities, maintained schedules and monitored performance.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
Certificate Of Technical Studies -
Pima Medical Institute
Las Vegas NV06.2005
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Cooler reset
Shelves reset
Timeline
Manager
Speedee Mart INC.
12.2013 - Current
Certificate Of Technical Studies -
Pima Medical Institute
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