Natasha Fryou
Plymouth
Summary
Detail-oriented administrative professional with a Bachelor of Science in Allied Health Science and a concentration in Healthcare Administration. Experienced in fast-paced, highly regulated environments requiring accuracy, confidentiality, and strong organizational skills. Proven ability to manage documentation, support operational workflows, and coordinate across departments. Brings a strong foundation in administrative support, compliance, and customer-focused service.
Overview
3
3
years of professional experience
2023
2023
years of post-secondary education
Work History
Patient Access Specialist
Speare Memorial Hospital
Plymouth
09.2025 - Current
- Manage sensitive personal and financial information in compliance with organizational policies and confidentiality standards.
- Coordinate pre-authorizations for imaging appointments, ensuring accurate documentation and timely approvals.
- Serve as a key point of contact for patients, providing clear communication and administrative support.
- Maintain accurate records and support smooth front-end operations in a fast-paced healthcare environment.
- Facilitated patient registration and intake processes efficiently.
- Verified insurance information and collected necessary documentation from patients.
- Verified patient insurance coverage, collected copays and other payments, processed credit card transactions.
- Performed data entry tasks associated with registrations such as entering demographic data into system database.
- Verified demographics and insurance information to register patients in computer system.
Health Unit Coordinator - Emergency Department
Speare Memorial Hospital
09.2025 - Current
- Coordinated unit communication and supported administrative operations in the Emergency Department.
- Assisted with patient transfers and ensured accurate documentation.
- Collaborated with multidisciplinary teams to maintain efficient workflow.
Real Estate Agent
Keller Williams Coastal Lakes & Mountains
03.2025 - Current
- Managed client documentation, contracts, and compliance-related paperwork.
- Provided ongoing client support and communication throughout transactions.
- Maintained detailed records and coordinated with multiple parties.
Sales Representative
Bluegreen Vacations
04.2024 - 12.2024
- Engaged with prospective clients in a fast-paced sales environment.
- Accurately documented customer information and transferred qualified leads.
- Maintained professionalism and compliance within a one-call-close sales model.
Bartender / Manager
The Lakeview Tavern
10.2022 - 02.2024
- Oversaw daily operations, scheduling, and staff coordination.
- Assisted with training and support of new employees.
- Managed cash handling, reporting, and administrative tasks.
Administrative Intern - Accounts Payable
Speare Memorial Hospital
02.2023 - 06.2023
- Processed invoices and assisted with Accounts Payable functions.
- Observed Health Information Management, Practice Management, Revenue Cycle, and Finance operations.
- Attended Finance Committee and Board Meetings.
Education
Bachelor of Science - Allied Health Science, Healthcare Administration
Plymouth State University
Skills
- Administrative & Office Support
- Documentation & Records Management
- Confidential Information Handling
- Compliance & Policy Adherence
- Customer, Patient & Client Communication
- Data Entry & Accuracy
- Cross-Department Collaboration
- Time Management & Organization
- Insurance verification
Timeline
Patient Access Specialist
Speare Memorial Hospital
09.2025 - Current
Health Unit Coordinator - Emergency Department
Speare Memorial Hospital
09.2025 - Current
Real Estate Agent
Keller Williams Coastal Lakes & Mountains
03.2025 - Current
Sales Representative
Bluegreen Vacations
04.2024 - 12.2024
Administrative Intern - Accounts Payable
Speare Memorial Hospital
02.2023 - 06.2023
Bartender / Manager
The Lakeview Tavern
10.2022 - 02.2024
Bachelor of Science - Allied Health Science, Healthcare Administration
Plymouth State University