NATASHA GARCIA
Ontario
Summary
Clinical Laboratory Support Supervisor and Outreach Supervisor with strong leadership, operational management, and contract administration experience. Known for building collaborative teams, improving workflow efficiency, and supporting high-quality laboratory operations. Skilled in inventory control, vendor negotiations, SOP management, and cross-department coordination. Recognized for adaptability, strong communication, and a positive, solutions-focused approach.
Results-driven support professional with experience in managing and optimizing customer service operations. Skilled in team collaboration, conflict resolution, and process improvement. Known for adaptability, reliability, and strong focus on achieving impactful outcomes. Expertise in training, mentoring staff, and leveraging technical tools to streamline workflows and elevate team performance.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
9
9
years of professional experience
Work History
Clinical Laboratory Support Supervisor & Outreach Supervisor
San Antonio Regional Hospital
Upland, CA
01.2024 - Current
- Supervise daily operations for Clinical Laboratory Support and Outreach teams, ensuring efficient workflows and regulatory compliance.
- Lead, mentor, and evaluate staff across pre-analytical, support, and outreach functions.
- Oversee scheduling, timekeeping, competencies, and performance evaluations.
- Manage SOP updates, training, and inspection-ready documentation.
- Oversee consumables, inventory forecasting, and purchasing to maintain uninterrupted operations analyze budget and keep track of all invoicing and price discrepencies.
- Manage analyzer timekeeping and service contracts across all laboratory departments.
- Negotiate pricing and maintain contract center agreements with vendors.
- Implemented a knowledge management system to centralize information resources for easy access by the support team.
- Created a supportive environment where employees felt empowered to make decisions independently while still receiving guidance when needed.
- Strengthen outreach operations, ensuring timely specimen pickup and client communication.
- Collaborate with HR on hiring, onboarding, and corrective actions.
- LEAF Award recipient for excellence in laboratory operations.
- Supervised daily operations, ensuring adherence to hospital policies and procedures.
Inventory Coordinator / Blood Drive Coordinator
San Antonio Regional Hospital
Upland, CA
01.2017 - 01.2024
- Maintained accurate inventory records and implemented procedures to optimize stock levels Forcast DED's as usage changes.
- Reviewed purchase orders, resolved discrepancies, and researched alternative suppliers.
- Built strong vendor relationships to secure competitive pricing and reliable availability.
- Created and maintained detailed inventory and contract reports.
- Managed contract databases, amendments, change orders, and closeout processes.
- Acted as liaison between internal departments and external suppliers during negotiations.
- Prepared budgets, forecasts, and financial reports.
- Maintained accounts payable/receivable records and ensured timely payments.
- Supported cross-department coordination and process improvement initiatives.
- Oversaw daily operations of inventory systems, ensuring compliance with hospital standards and protocols.
Education
Business Administration & Management
Chaffey College
Rancho Cucamonga, CASkills
- Laboratory Support Operations
- Staff Leadership & Training
- Outreach & Client Relations
- Inventory & Supply Chain Management
- Contract Negotiation & Vendor Relations
- SOP Development & Compliance
- Project Coordination
- Timekeeping & Scheduling
- Public Speaking
- Organization & Multitasking
- First Aid / CPR Certified
- Team management
- Task delegation
- Problem-solving
Accomplishments
-Center of Aging Go live
-Implementation of New Analyzers
-Oversee Red Cross Blood Donations for 4 locations over 5 years
Timeline
Clinical Laboratory Support Supervisor & Outreach Supervisor
San Antonio Regional Hospital
01.2024 - Current
Inventory Coordinator / Blood Drive Coordinator
San Antonio Regional Hospital
01.2017 - 01.2024
Business Administration & Management
Chaffey College