Natasha Gingell
Salt Lake City,UT
Summary
Highly-motivated employee with desire to take on new challenges, with a background in customer service and food service. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Business and Field Services Specialist
Academy Mortgage
Draper
05.2022 - 04.2024
- Assist company members with website setups, password, and access issues
- Take on roles in other departments (Appraisals, Customer Service) to aid in more efficient processes throughout the whole company
- Communicate with company members through email, phone, Teams, or in-person meetings
- Analyzing and cataloging data in regard to loans, payments, and company members past and present.
Style Lead
Target
05.2021 - 05.2022
- Worked with other team leaders to create a more efficient work environment
- Customer Service, helped other areas within the store when the workload elsewhere was heavy
- Became responsible for my teammates and created plans to complete tasks for each day, taking into account everything that needed to be completed.
Sales Manager
Old Navy
11.2019 - 05.2021
- Trained new employees, and took trainings to be able to assist my team members better
- Worked in every area of the store, including unboxing shipments, opening and closing the store, and managing the store on my own
- Customer Service was key, helped customers both in person and on the phone.
Team Lead
Little Caesars
West Jordan, UT
06.2018 - 08.2019
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
Education
High School Diploma -
Copper Hills Highschool
06.2019
Skills
- Outlook
- Excel
- Data Analysis
- Microsoft Word
- Soft skills
- Microsoft Teams
Timeline
Business and Field Services Specialist
Academy Mortgage
05.2022 - 04.2024
Style Lead
Target
05.2021 - 05.2022
Sales Manager
Old Navy
11.2019 - 05.2021
Team Lead
Little Caesars
06.2018 - 08.2019
High School Diploma -
Copper Hills Highschool
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