Natasha Holtzclaw
Burnsville,MN
Summary
Professional experience in fast-paced environment handling confidential paperwork, administering medication and providing quality patient care. Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Team Lead CNA
Carver Ridge Sr. Living
11.2020 - 11.2023
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Gathered, organized information
CNA
Auburn Homes & Services
12.2017 - 09.2020
- Complete data entries in charts and logbooks to document client progress
- Ran errands for clients and transported to appointments to maintain wellness and support daily living needs
- Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs
- Basic housekeeping
- Administered personal care to clients within private home settings and championed patient independence and well being
- Ambulated individuals with safe and effective strategies around home, public and medical locations
- Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting, and exercising
- Managed supplies and restocked inventory to ensure optimal availability for patient care.
Home Health Aide
Visiting Angels
08.2017 - 12.2017
Direct Support Professional
Client Community Serices Inc.
05.2012 - 04.2017
Direct Support Professional
The Village Northwest
10.2012 - 06.2015
Education
AA in Liberal Arts and General Education -
Normandale Community College
Bloomington, MN05.2020
Skills
- Infection control procedures
- Grooming and bathing assistance
- Collecting vital signs
- General housekeeping
- Patient and family focused
- Drug administration trained
- Coaching and Mentoring
- Performance Improvement
- Customer Focus
- Staff education and training
- Cash Handling
- Documentation And Reporting
- Safety processes and procedures
- Call Center Operations
- Attention to Detail
- Equipment Maintenance
- Diversity and Inclusion
Certification
- CNA
- CPR certified through American Heart Association
Roles And Responsibilities
- Complete data entries in charts and logbooks to document client progress
- Run errands for clients and transport to appointments to maintain wellness and support daily living needs
- Transport clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs
- Perform basic housekeeping
- Administer personal care to clients within private home settings and champion patient independence and well-being
- Ambulate individuals with safe and effective strategies around home, public, and medical locations
- Promote patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting, and exercising
- Manage supplies and restock inventory to ensure optimal availability for patient care
Awards
Honor Roll through middle and high school
Graduated with Honors in College
References
Available upon request
Timeline
Team Lead CNA
Carver Ridge Sr. Living
11.2020 - 11.2023
CNA
Auburn Homes & Services
12.2017 - 09.2020
Home Health Aide
Visiting Angels
08.2017 - 12.2017
Direct Support Professional
The Village Northwest
10.2012 - 06.2015
Direct Support Professional
Client Community Serices Inc.
05.2012 - 04.2017
AA in Liberal Arts and General Education -
Normandale Community College
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