Managed and monitored the ordering, receiving, stocking, and distribution of bulk merchandise.
Ensured that all inventory was properly stored in a safe and secure environment.
Developed and implemented policies and procedures for bulk merchandise management.
. I can also open and close the store. Access the safe when needed. Write disciplinary action on employees if needed.
Member Service Specilalist
Sam’s Club
Miramar, Florida
10.2020 - 10.2021
Provided exceptional customer service to members and guests by answering inquiries, resolving complaints, and providing information in a timely manner.
Developed relationships with members to increase loyalty and satisfaction through personal contact, follow-up calls, and outreach activities.
Assisted members with account opening processes, loan applications, and other banking services.
Assistant Grocery Manager
Publix Super Markets Inc
Miami, Florida
05.2002 - 10.2020
Assisted with recruitment and training of new staff.
Developed strategies to increase customer loyalty and satisfaction.
Implemented procedures for efficient checkout processes.
. Process orders and receive shipments make schedules. Restock shelves and assist customer as needed.