Hi, I’m
Natasha Lyons
Vicksburg,MS
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
years of professional experience
Work History
Hoilday InnVicksburg, MS
Housekeeping Room Attendant
06.2022 - Current
Job overview
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
- Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
AmazonRemote
Customer Service Representative
04.2020 - 05.2021
Job overview
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Collaborated with team members to develop best practices for consistent customer service delivery.
WalmartVicksburg, MS
Cashier
08.2018 - 01.2020
Job overview
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Warren Central High SchoolVicksburg, MS
Ged
Skills
- Data Entry
- Paperwork Processing
- Scheduling
- Account Updating
- Data Collection
- Problem-Solving Abilities
- Customer Service
- Maintenance Coordination
- Multitasking and Prioritizing
- Excellent Communication
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Housekeeping Room Attendant
Hoilday Inn
06.2022 - Current
Customer Service Representative
Amazon
04.2020 - 05.2021
Cashier
Walmart
08.2018 - 01.2020
Warren Central High School
Ged