Netsmart , Kinnser, Kantime, Citrix
Hi, I’m
Natasha Maurice-Gannaway
BA, RN
Palm Harbor,FL
Overview
21
years of professional experience
6
years of post-secondary education
2
Language
Work History
Comprehensive /Etairos Health ServiceePalm Harbor , Fl
Remote Clinical Manager
07.2018 - Current
Job overview
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
- Provide ongoing case management to patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
- Implemented new policies and educated staff on changes.
- Reviewed operational policies and recommended solutions and change to medical director.
- Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
- Regularly evaluated employee performance and provided feedback.
- Communicated with patients, asked appropriate questions and employed active listening to determine best care.
- Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
- Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
- Delivered effective onboarding and training to new and existing employees and cross-trained staff members in other job roles to maximize coverage.
- Oversaw overall operation of nursing services and patient care.
Coastal Home CareClearwater, FL
RN/LPN LPN Until 2017 Then RN , Interim DON/CM
07.2015 - 07.2018
Job overview
- Provided direct patient care, stabilized patients, and determined next course of action.
- Managed care from admission to discharge.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Monitored patient reactions to drugs and carefully documented findings.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
Education
University of South Florida
Bachelor of Arts from Social Sciences
01.1994 - 12.1998
Suncoast College of HealthBradenton, FL
Associate of Science from Nursing
07.2016 - 10.2017
Skills
Medical billing
Managerial experience
Clinical instruction
Direct Patient Care
Team meetings
Staff supervision
Effective communication
Employee issue resolution
Emergency situational awareness
HIPAA
Patient education
Case management
Medical device knowledge
Compliance Oversight
Onboarding and coaching
Software
Microsoft Office , Window and IOS systems
Bilingual French English , basic Spanish
Native of France , well traveled, lived in several parts of the world and was exposed to a diversity of languages and cultures.
Timeline
Remote Clinical Manager
Comprehensive /Etairos Health Servicee
07.2018 - Current
Suncoast College of Health
Associate of Science from Nursing
07.2016 - 10.2017
RN/LPN LPN Until 2017 Then RN , Interim DON/CM
Coastal Home Care
07.2015 - 07.2018
University of South Florida
Bachelor of Arts from Social Sciences
01.1994 - 12.1998