Natasha Monteiro
Melbourne,FL
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Flight Attendant
Azul
São Paulo , SP
01.2009 - 01.2017
- Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
- Resolved passenger situations during flight involving disorderly passengers and medical emergencies.
- Answered passengers' questions and provided solutions to issues arising during flights.
- Ensure safety and comfort of customers onboard aircraft.
Education
Associate’s Degree In Fashion Design -
(Maringá University Center
São Paulo 12.2017
Bachelor's Degree In Education -
University Center of The Grande Dourados Region
Brazil12.2020
(Post-Graduate Specialization Program) - New Educational Technologies
Unicesumar University
Brazil12.2020
MBA In Knowledge Management In Organizations -
Unicesumar University
Brazil 12.2022
Skills
- Decision Making
- Passenger Behavior Monitoring
- Speech Clarity
- Team Collaboration
- Problem Solving
- Team Leadership
- Reporting and Documentation
- Passenger Interaction
- Creative Thinking
- Customer Service
- Training and Development
- Emergency Situations Management
- Negotiation Tactics
- Crew Resource Management
- Time Management
- Conflict Mediation
Timeline
Flight Attendant
Azul
01.2009 - 01.2017
Associate’s Degree In Fashion Design -
(Maringá University Center
Bachelor's Degree In Education -
University Center of The Grande Dourados Region
(Post-Graduate Specialization Program) - New Educational Technologies
Unicesumar University
MBA In Knowledge Management In Organizations -
Unicesumar University
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