Natasha Mpwo
Richmond,TX
Summary
Compassionate CPS Specialist known for high productivity and efficient task completion. Possess specialized skills in family assessment, crisis intervention, and case management. Excel in communication, empathy, and problem-solving to support families effectively and navigate complex situations with sensitivity.
Overview
26
26
years of professional experience
5
5
years of post-secondary education
Work History
CPS Specialist
Texas Department of Family and Protective Service
Houston, TX
08.2024 - Current
- Developed case plans and monitored progress towards goals that ensured the safety of children and their families.
- Worked closely with foster care providers and monitored placements for safety concerns.
- Provided crisis intervention services to families in need, such as temporary shelter or food assistance.
- Maintained detailed records of all interactions with clients and casework activities according to agency policy.
Legal placement Specialist
Texas Department of Family and Protective Service
Houston, TX
06.2010 - 12.2023
- Coordinated placement services for children in protective care, ensuring timely and appropriate placements.
- Monitored case progress and ensured compliance with regulations.
- Facilitated family meetings to address case updates and collaboratively develop effective strategies.
- Developed case plans and monitored progress towards goals that ensured the safety of children and their families.
- Facilitated group meetings between parents and social workers to discuss issues related to parenting skills and child development.
- Responded quickly during after-hours emergencies involving at-risk youth or vulnerable adults.
- Served as an advocate for victims of abuse or neglect by providing emotional support during difficult times.
- Initiated and coordinated child protective services investigations, interviewing family members and assessing safety risks to inform recommendations to supervisors.
Family Based Saftey Services (FBSS) Worker
Texas Department of Family and Protective Service
Houston, TX
09.2005 - 06.2010
- Assisted families in navigating services for child protection and welfare.
- Documented case notes and maintained accurate records of interactions and services.
- Conducted home visits to ensure safety and well-being of children in care.
- Monitored compliance with state regulations regarding child welfare services.
- Monitored case progress and ensured compliance with regulations.
- Documented case notes and maintained accurate records in systems.
Child Protective Specialist
Texas Department of Family and Protective Service
Houston, Texas
07.2000 - 08.2005
- Conducted comprehensive assessments of children and families in crisis situations.
- Provided crisis intervention services to families experiencing domestic issues.
- Answered and investigated reports of abuse or neglect.
- Conducted home visits, completed inspections and interviewed family members and witnesses.
- Supervised visits between children and parents at various sites by setting up age-appropriate activities and maintaining safety of participants.
- Developed and maintained detailed case documentation for ongoing investigations.
- Monitored compliance with state regulations regarding child welfare practices.
- Addressed legal issues, assisting with hearings, and providing testimony to inform custody arrangements
Education
Bachelor of Social Work - Social Work
Washburn University of Topeka
Topeka, KS 08.1987 - 05.1992
Skills
- Crisis Intervention
- Case management
- Child welfare regulations
- Client Advocacy
- Report writing
- Community outreach
- De-escalation techniques
- Emotional support
Languages
English
Native/ Bilingual
Yoruba
Native/ Bilingual
Timeline
CPS Specialist
Texas Department of Family and Protective Service
08.2024 - Current
Legal placement Specialist
Texas Department of Family and Protective Service
06.2010 - 12.2023
Family Based Saftey Services (FBSS) Worker
Texas Department of Family and Protective Service
09.2005 - 06.2010
Child Protective Specialist
Texas Department of Family and Protective Service
07.2000 - 08.2005
Bachelor of Social Work - Social Work
Washburn University of Topeka
08.1987 - 05.1992