Summary
Work History
Education
Timeline
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Natasha Myers

Gulf Shores,AL

Summary

Management professional with nearly twenty years of experience in financial services, insurance, and retail sectors. Proven expertise in team leadership, billing and collections management, and customer retention strategies. Recognized as Overall Best Branch Manager for three consecutive years, supported by a solid academic foundation in business administration, economics, and finance.

Work History

Manager

Credit Central
Foley, AL
  • Oversaw branch operations, staff supervision, and loan portfolio management.
  • Surpassed collection and lending targets consistently.
  • Increased profitability and enhanced customer retention rates.
  • Communicated effectively with customers and providers to resolve issues promptly.
  • Ensured compliance with all applicable laws, regulations, industry standards.

Billing Director

Coastal Alabama Insurance
Gulf Shores, Alabama
  • Streamlined billing operations to enhance accuracy and ensure compliance.
  • Trained and managed billing team, resulting in improved collection rates and reduced cycle times.
  • Prepared and submitted insurance claims with a focus on precision.
  • Assisted in preparing monthly invoices and statements for clients.
  • Collaborated with cross-functional teams to streamline billing processes.
  • Reviewed invoices for accuracy before submitting them for payment processing.

Manager

CitiFinancial
Hendersonville, Tennessee
  • Manage daily operations encompassing underwriting, collections, and client support.
  • Recruited and hired qualified candidates to fill open positions.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Delegated work to staff, setting priorities and goals.

Manager

Quick Cash
Shelbyville, Tennessee
  • Finalized loans by determining credit lending decisions based on comprehensive analysis.
  • Managed daily operations to ensure efficiency and alignment with organizational goals.
  • Implemented procedures for collecting past due accounts, enhancing recovery rates.
  • Maintained daily tracking and compiled weekly reports to monitor progress and outcomes.
  • Developed and executed a marketing strategy to attract new and returning customers.

Assistant Manager

Kirkland's Home
Franklin , TN
  • Supported team in visual merchandising to enhance product displays.
  • Participated in inventory management and restocking of merchandise.
  • Facilitated communication between management and team members for smooth operations.
  • Handled cash transactions and managed the point-of-sale system efficiently.
  • Managed customer service inquiries and complaints in a timely manner.

Education

BBA - Business Administration

Middle Tennessee State University
Murfreesboro, TN

Timeline

Manager

Credit Central

Billing Director

Coastal Alabama Insurance

Manager

CitiFinancial

Manager

Quick Cash

Assistant Manager

Kirkland's Home

BBA - Business Administration

Middle Tennessee State University

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Natasha Myers