Natasha Nel
Charlotte,NC
Summary
Experienced pharmaceutical sales professional with expertise in territory management, consultative selling, and product launches. Proven record of building HCP relationships, growing accounts, and driving brand visibility across complex healthcare markets.
Overview
23
23
years of professional experience
Work History
Senior Pharmaceutical Sales Representative
Aspen Pharmacare - GSK, Eli Lilly and Amgen
Johannesburg , South Africa
10.2008 - 08.2026
- Coordinated territory coverage across GSK, Amgen, and Eli Lilly brands and executed product launches, including Mounjaro.
- Engaged physicians and pharmacists to enhance awareness and adoption of Aspen Pharmacare branded medicines.
- Managed territory coverage across GSK, Amgen, and Eli Lilly accounts
- Presented product benefits during healthcare provider visits and calls
- Built relationships with key opinion leaders and clinic staff
- Coordinated sample requests, literature, and product leave-behind materials
- Planned call schedules and route coverage for assigned territory
- Tracked competitor activity and shared market feedback with leadership
- Maintained compliant records, reports, and CRM updates
- Demonstrated an understanding of the healthcare industry by staying up-to-date on new developments in the field.
- Provided technical support regarding usage instructions of medications or drug interactions.
- Organized promotional materials for sales representatives and provided assistance in presentations at physicians' offices.
- Ensured compliance with government regulations related to pharmaceutical products.
- Trained junior sales representatives on effective professional selling techniques in the pharmaceutical industry.
- Developed and maintained relationships with key medical personnel to promote product awareness.
- Liaised with other sales and marketing employees to enhance technical visibility and company image within accounts.
- Collaborated with internal teams such as marketing, operations, supply chain management to ensure smooth business operations.
- Cultivated strong partnerships with pharmacists to increase brand loyalty and maximize sales potential.
- Participated in trade shows and conventions to introduce products and build relationships with customers.
- Prepared reports on sales performance metrics such as total number of units sold per month, quarter, year.
- Developed innovative strategies for promoting products through various channels such as conferences, seminars.
- Expanded base of established accounts by building relationships with customers and growing and closing sales.
- Identified target markets and developed effective marketing campaigns to reach them effectively.
- Established new accounts while prioritizing long-term relationships with drug manufacturers to boost sales revenue.
- Analyzed customer feedback data to improve customer service levels and ensure client satisfaction.
- Created strategic plans for achieving sales goals within designated territory.
- Analyzed market trends and competitor activities to identify opportunities for growth.
- Maintained current and competent level of knowledge on product line to offer accurate and up-to-date information to pharmaceutical professionals in territory.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Listened to customer needs to identify and recommend best products and services.
- Increased repeat business using great customer service, problem-solving and conflict resolution skills.
- Cultivated customer relationships and presented promotions, resulting in increased shelf space and sales growth.
- Assisted customers during the selection process and helped choose perfect products to meet individual needs.
- Networked to build client base and promote products to new and existing clients.
- Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
- Made recommendations to customers to promote brand effectiveness and product benefits.
- Implemented professional sales presentations to creatively communicate product quality and market comparisons.
- Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
- Met with store managers to discuss product needs, accomplish sales goals, and facilitate sales growth.
- Analyzed sales performance and service feedback to drive organizational and operational changes for greater profitability.
- Secured long-term accounts by providing recommendations to promote brand effectiveness and product benefits.
- Achieved sales goals, increasing revenue for top accounts and expanding personal sales portfolio.
- Cross-sold additional products and services to purchasing customers.
- Forecasted sales for different accounts and managed inventory to ensure sufficient products at each site.
- Executed inventory management plans for each store to ensure product availability and meet sales demands.
- Addressed marketing needs of customers by creating and designing ads that promoted goods and services of advertisers.
- Strengthened branding initiatives by coordinating annual events to maximize outreach.
- Implemented sales plans for advertising by identifying and calling on prospects.
Pharmacy Technician
Dis-Chem Pharmacies
Johannesburg, South Africa
04.2003 - 09.2008
- Prepared and labeled prescriptions according to pharmacy and Dis-Chem dispensing procedures.
- Dispensed prescription medications following pharmacist standards and safety protocols.
- Counseled patients on medication use, side effects, and adherence.
- Checked accuracy of prescriptions by verifying details against original orders and pharmacy protocols. by comparing screen data with hard copy prescriptions.
- Verified prescriptions and resolved provider questions before dispensing.
- Entered prescription details into pharmacy systems and checked patient information.
- Coordinated refill requests and communicated clarification needs with prescribers to maintain prescription accuracy.
- Managed pharmacy inventory, ordering, and controlled substance records.
- Packed medication orders and maintained accurate stock control in Dis-Chem pharmacy.
- Received medication deliveries and checked expiry dates, quantities, and storage conditions.
- Handled additional pharmacy duties during staff absences, workload changes, and emergency situations.
- Filed prescriptions, records, and compliance documents according to pharmacy standards.
- Prepared medications for dispensing by counting, pouring, labeling, and checking doses.
- Advised customers on over-the-counter products and referred complex requests to the pharmacist.
- Provided customer service to patients by answering questions related to prescription medications and refills.
- Answered telephone inquiries promptly and courteously while providing accurate information about pharmacy products and services.
- Submitted claims to insurance companies for payment and reconciled EOBs.
- Trained new pharmacy staff on procedures and customer service standards to enhance service quality.
- Received incoming orders from wholesalers and suppliers.
- Returned uncollected prescriptions to inventory within established timelines to optimize stock management. to stock within set timelines and completed reverse billing in system.
- Answered telephone inquiries promptly and courteously while providing accurate information about pharmacy products and services.
- Submitted claims to insurance companies for payment and reconciled EOBs.
- Trained new pharmacy staff on procedures and customer service standards to enhance service quality.
Education
Some College (No Degree) - Pharmaceutical Sciences
Health Science Academy
Randburg , Johannesburg, South AfricaSkills
- Pharmaceutical selling
- Product launches
- Territory management
- Account management
- Sales strategy
- Sales planning
- Product knowledge
- HCP relationships
- Consultative selling
- Sales presentations
- Prepare sales presentations
- Negotiation skills
- Negotiation tactics
- Cross-selling strategies
- Product promotions
- Relationship building
- Analytical skills
- Data interpretation
- Teamwork and collaboration
- Upselling techniques
- Build customer relationships
Accomplishments
- *Rookie Rep of the Year 2009
*Nominated Commercial Sales Rep of the year 2011, 2013
*Commercial Detail Rep of the 2014,2015
*Nominated Backshop Rep of the year 2016,2017,2018
*Overachiever Rep of the year Respiratory 2019
*Team of the year 2021 - Won a trip to Istanbul
*National overall Backshop Rep of the year 2021
*National CNS Rep of the year 2021 and 2022
*Nominated CNS Rep of the year 2024
Timeline
Senior Pharmaceutical Sales Representative
Aspen Pharmacare - GSK, Eli Lilly and Amgen
10.2008 - 08.2026
Pharmacy Technician
Dis-Chem Pharmacies
04.2003 - 09.2008
Some College (No Degree) - Pharmaceutical Sciences
Health Science Academy