Natasha Nunez
Grants,NM
Summary
Dedicated medical receptionist skilled in time management and effective communication. Successfully managed high call volumes and appointment scheduling, contributing to streamlined operations and improved patient satisfaction.
Overview
13
13
years of professional experience
Work History
Medical Receptionist
Presbyterian Medical Services
07.2025 - Current
- Facilitated communication between patients and healthcare staff, ensuring timely responses to inquiries.
- Coordinated insurance verification processes, ensuring accurate patient information for billing purposes.
- Helped patients complete necessary medical forms and documentation.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Letter Carrier
USPS
03.2020 - 10.2024
- Delivered mail and packages efficiently across designated routes, ensuring timely service.
- Operated handheld scanners to track deliveries and maintain accurate delivery records.
- Managed daily inventory of postal supplies, maintaining optimal levels for operations.
- Assisted in training new team members on delivery procedures and safety protocols.
- Streamlined route planning to enhance efficiency and reduce delivery times.
- Managed time effectively to complete all scheduled deliveries within expected time frames, ensuring consistent service levels for customers.
Correctional Officer
Western New Mexico Correctional Facility
08.2013 - 03.2017
- Monitored inmate movement to maintain facility security and prevent unauthorized activity.
- Conducted cell, body, and property searches to detect contraband and safety hazards.
- Enforced facility rules consistently while documenting incidents and inmate behavior accurately.
- Responded to emergencies, applied approved restraint procedures, and supported safe incident resolution.
Education
High School Diploma -
Grants High School
Grants05-2011
Skills
- Patient registration
- Appointment scheduling
- Front desk operations
- Insurance verification
- Electronic medical records
- Medical billing
- Time management
Timeline
Medical Receptionist
Presbyterian Medical Services
07.2025 - Current
Letter Carrier
USPS
03.2020 - 10.2024
Correctional Officer
Western New Mexico Correctional Facility
08.2013 - 03.2017
High School Diploma -
Grants High School