Summary
Overview
Work History
Skills
Education and Certifications
Timeline
Generic

Natasha Pagan

Chicago,Illinois

Summary

Professional deeply committed to customer service and satisfaction with experience spanning across beauty and retail. Demonstrating a mastery in delivering unparalleled customer service, cultivating high sales figures, and a dedication to precision. Able to thrive in a high volume, fast paced environment and adaptable under pressure. Infused with an innate passion for fostering genuine connections, both with clientele and fellow colleagues.

Overview

7
7
years of professional experience

Work History

Hair Stylist

Sport Clips
01.2023 - Current
  • Delivers precision haircuts tailored to each client’s unique preferences, and ensuring a high level of client satisfaction
  • Built and maintained diverse and loyal clientele through exceptional service and communication
  • Staying up to date with training sessions and education
  • Collaborate with team members to boost production and efficiency
  • Upsell additional services successfully increasing salon revenue.

Patient Advocate

Liberty Health Sciences
11.2021 - 02.2023
  • Recognized as top patient advocate, focused on customer satisfaction and leading the team in sales
  • Receive, inspect, and organize incoming stock ensuring accuracy
  • Conducted inventory audits to identify stock discrepancy
  • Ensuring state and local standards are consistently being met.

Hair Stylist

May-Rah-Kee Salon
10.2019 - 11.2021
  • Thorough consultation with client to understand needs
  • Stayed up to date on latest trends and techniques, undergoing various trainings
  • Build and maintained loyal clientele base
  • Proficiently recommend and sell retail
  • Upsell various treatments and services catered to client’s needs
  • Exceled in delivering high client satisfaction.

Crew Member

AMC
01.2017 - 10.2019
  • Prepared and served a variety of food and beverage items, including popcorn, snacks, and drinks, while adhering to hygiene and safety standards
  • Managed cash transactions accurately and efficiently, handling payments and providing change to customers
  • Assisted with crowd control and seating arrangements during busy periods, ensuring a safe and enjoyable experience for all patrons.

Skills

  • Team Collaboration
  • Proficient Time Management
  • Exceptional Customer Service
  • Adaptable
  • Critical thinking skills
  • Excellent communication skills
  • Sales expertise
  • Customer Oriented
  • Strong interpersonal skills
  • Proactive and self-motivated
  • Organizational skills
  • Detail Oriented

Education and Certifications

  • High School Diploma, Ida S Baker High School, Cape Coral, Fl, 2017
  • Associate in Arts, Florida Southwestern State College, Fort Myers, Fl, 2023 - Present
  • Cosmetology License Illinois, The Salon Professional Academy, Fort Myers, Fl, 2023 - Present
  • Cosmetology License Florida, The Salon Professional Academy, Fort Myers, Fl, 2019 - Present

Timeline

Hair Stylist

Sport Clips
01.2023 - Current

Patient Advocate

Liberty Health Sciences
11.2021 - 02.2023

Hair Stylist

May-Rah-Kee Salon
10.2019 - 11.2021

Crew Member

AMC
01.2017 - 10.2019

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Natasha Pagan