Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Natasha Reese

4M Building Solutions
Little Rock,Arkansas
1
Certification
22
years of professional experience

Detail-oriented Housekeeping Supervisor experienced in managing housekeeping operations in high-traffic locations. Achieved operational efficiency through effective unit inspections, inventory management, and streamlined laundry services. Demonstrated strong communication skills and professionalism while collaborating with team members and overseeing payroll processing.

Work History

Housekeeping Manager

2 Years
4M Building Solutions | 10.2024 - Current
  • Manage daily operations of housekeeping staff.
  • Interview and train new hires.
  • Order cleaning supplies and process laundry.
  • Process payroll and scheduling.

Housekeeping Manager

2 Years 7 Months
Titan Company | 03.2022 - 10.2024
  • Assigned housekeeping staff to specific shifts and schedules based on abilities and daily requirements.
  • Investigated customer complaints promptly, seeking timely resolutions to maintain positive feedback.
  • Reduced staff turnover by providing ongoing training, support, and mentorship to team members.

Housekeeping/Laundry Manager

11 Months
Pollak Innovative Services: Pinnacle Mountain Nursing Home | 12.2021 - 11.2022
  • Cleaned isolations and rooms, managed cleaning schedules, and ensured high standards in bathroom maintenance. Trained laundry & housekeeping workers. Ordered supplies, conducted interviews, processed background checks and drug tests to ensure qualified staffing. Managed a shift of 10-12 employees. Organized weekly in-service meetings to enhance team training and communication.
  • Oversaw daily laundry operations, ensuring quality control and compliance with health standards.
  • Managed inventory of linens and laundry supplies, optimizing usage and minimizing waste.
  • Developed training programs for staff, enhancing operational efficiency and safety protocols.

HR ADMIN ASSISTANT/FRONT DESK ADMIN

1 Year 4 Months
NSL LABORATORIES | 11.2021 - 03.2023
  • Greeted and registered visitors, ensuring accurate sign-in and sign-out procedures. Scanned and organized medical records, maintaining compliance with privacy regulations. Managed employee files, ordered supplies, processed weekly payroll manually, created employee badges, entered payroll data into ADP Paychex, and activated door fobs. Put together new applicant folders, processed mail, distributed packages, notified teams of received packages via email, and oriented and trained accessioning labs and requisitions.
  • Coordinated scheduling and logistics for meetings, ensuring optimal use of resources.
  • Managed office supplies inventory, streamlining procurement processes to enhance efficiency.
  • Developed and maintained filing systems, improving document retrieval accuracy and speed.

Housekeeping/Laundry Supervisor

1 Year
Presbyterian Village | 02.2020 - 02.2021
  • Supervised 10 to 12 employees, processed payroll, ordered supplies, and attended all morning meetings to ensure operational efficiency. Trained employees at two nursing homes. Ensured cleanliness of rooms and bathrooms to maintain a hygienic environment.
  • Supervised daily laundry operations, ensuring efficient workflow and adherence to safety protocols.
  • Trained and mentored staff on best practices for equipment usage and hygiene standards.
  • Implemented process improvements to enhance productivity and reduce turnaround times.

Housekeeping Supervisor

1 Year 2 Months
Madison rehabilitation: Nursing home rehab | 12.2020 - 02.2022
  • Ordered supplies and linen weekly, created schedules, and covered shifts for absent employees. Reviewed and corrected employees' timesheets for accuracy. Supervised a team of over 10 employees to ensure operational efficiency. Trained housekeepers.
  • Supervised daily housekeeping operations, ensuring compliance with health and safety regulations.
  • Trained and mentored staff on effective cleaning techniques and best practices.
  • Developed and implemented efficient cleaning schedules to optimize workflow and resource allocation.

Housekeeper

2 Years 4 Months
Baptist Hospital: Big Baptist Little Rock | 10.2017 - 02.2020
  • Sanitized Cdiff and isolation rooms to maintain hygiene standards. Cleaned patient daily rooms, maternity rooms, behavioral units, bathrooms, and critical care units to ensure a safe and hygienic environment for patients and staff.
  • Maintained cleanliness and sanitation standards throughout patient rooms and common areas.
  • Utilized industrial cleaning equipment to ensure efficient and thorough cleaning processes.
  • Implemented infection control protocols to enhance patient safety and satisfaction.

Lead housekeeper

2 Years
Arkansas Surgical Hospital | 01.2017 - 01.2019
  • Sanitized surgery rooms thoroughly. Cleaned patient rooms and bathrooms, ensuring 0% infection rate. Trained staff and inspected work for quality assurance.
  • Supervised daily operations of housekeeping staff, ensuring compliance with hospital cleanliness standards.
  • Developed and implemented efficient cleaning schedules to optimize workflow and resource allocation.
  • Trained new housekeeping team members on protocols, safety procedures, and best practices for sanitation.

Laundry/Housekeeping Supervisor/Trainer

9 Months
Valley Ranch rehabilitation: Rehab nursing home | 11.2016 - 08.2017
  • Trained employees in housekeeping and laundry. Made schedules and inspected work.
  • Supervised daily housekeeping operations to ensure high standards of cleanliness and hygiene.
  • Trained and mentored staff on best practices and safety protocols in a rehabilitation setting.
  • Conducted regular inspections to maintain compliance with health regulations and facility policies.

Housekeeper

1 Year 8 Months
Arkansas children hospital | 05.2007 - 01.2009
  • Performed cleaning of common areas, bathrooms, burn unit rooms, and patients’ rooms to maintain hygiene and comfort for patients and staff.
  • Maintained cleanliness and sanitation standards in patient rooms and common areas.
  • Implemented efficient cleaning procedures to enhance overall hygiene and safety protocols.
  • Trained new staff on best practices for equipment use and cleaning techniques.

Housekeeping Supervisor

2 Years 1 Month
Saline Memorial | 02.2005 - 03.2007
  • Trained new employees on company policies and procedures, checking employees' work. Coordinated schedules while maintaining cleanliness in patient rooms.
  • Supervised daily operations of housekeeping staff to ensure cleanliness and compliance with health standards.
  • Trained and mentored new team members on proper cleaning techniques and safety protocols.
  • Developed and implemented efficient cleaning schedules, optimizing workflow for maximum productivity.

Education

Concord Medical College | Kansas City, Missouri | 01-2000

Eastern medical studies | Little Rock, Arkansas | 01-2005

Skills

Housekeeping leadership
7 Step cleaning
Biohazard training
ADP payroll processing
Laundry management
Staff recruiting
Document management
Document management
Time management systems

Certification

Certificates: Biohazard training

Timeline

Housekeeping Manager

4M Building Solutions
10.2024 - CurrentRead More

Housekeeping Manager

Titan Company
03.2022 - 10.2024Read More

Housekeeping/Laundry Manager

Pollak Innovative Services: Pinnacle Mountain Nursing Home
12.2021 - 11.2022Read More

HR ADMIN ASSISTANT/FRONT DESK ADMIN

NSL LABORATORIES
11.2021 - 03.2023Read More

Housekeeping Supervisor

Madison rehabilitation: Nursing home rehab
12.2020 - 02.2022Read More

Housekeeping/Laundry Supervisor

Presbyterian Village
02.2020 - 02.2021Read More

Housekeeper

Baptist Hospital: Big Baptist Little Rock
10.2017 - 02.2020Read More

Lead housekeeper

Arkansas Surgical Hospital
01.2017 - 01.2019Read More

Laundry/Housekeeping Supervisor/Trainer

Valley Ranch rehabilitation: Rehab nursing home
11.2016 - 08.2017Read More

Housekeeper

Arkansas children hospital
05.2007 - 01.2009Read More

Housekeeping Supervisor

Saline Memorial
02.2005 - 03.2007Read More

Eastern medical studies

Read More

Concord Medical College

Read More
Natasha Reese