NATASHA RIOS-ARVIZU
Columbus,OH
Summary
Motivated professional experienced in leading teams to success. Possesses exceptional communication and problem-solving skills, as well as a strong ability to build relationships and motivate team members. Proven track record of developing successful teams and achieving organizational objectives.
Overview
6
6
years of professional experience
Work History
Team Leader
Brassica Easton
Columbus, OH
04.2019 - Current
- Technical Support
- Client Service
- Overtime Management
- Cash Handling
- Team Supervision
- Staff Training
- Coaching and Mentoring
- Issue Resolution
- Mentored and coached team members to ensure successful performance
- Delegated tasks to team members according to project requirements and employee strengths
- Motivated team to achieve optimal results through effective communication and interpersonal skills
Server
Cafe Instanbul
Columbus, OH
01.2022 - 05.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Click list Clerk
Kroger
Columbus, OH
05.2020 - 04.2021
- Assemble customers' on-line order in the most efficient manner with attention to freshness and quality
- Giving Constructive Feedback
- Process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up
- Conflict Resolution
- Problem-Solving
Education
Esthetician
Aveda Institute
Columbus, OHHigh School Diploma -
Gahanna Lincoln High school
Gahanna, Ohio05.2020
Skills
- Technical Support
- Client Service
- Overtime Management
- Cash Handling
- Team Supervision
- Staff Training
- Coaching and Mentoring
- Issue Resolution
- Giving Constructive Feedback
- Conflict Resolution
- Problem-Solving
Languages
Spanish
Native or Bilingual
Timeline
Server
Cafe Instanbul
01.2022 - 05.2023
Click list Clerk
Kroger
05.2020 - 04.2021
Team Leader
Brassica Easton
04.2019 - Current
High School Diploma -
Gahanna Lincoln High school
Esthetician
Aveda Institute