NATASHA SANTIAGO
Las Vegas
Summary
Experienced with inventory management, order fulfillment, and warehouse operations. Utilizes organizational skills and attention to detail to ensure accurate and timely processing of orders. Knowledge of warehouse safety protocols and efficient workflow coordination to maintain productive work environment.
Pharmacy professional with strong background in preparing and dispensing medications, maintaining accurate records, and providing exceptional customer service. Skilled in teamwork, adapting to changing needs, and ensuring compliance with healthcare regulations. Reliable and results-driven with focus on precision, patient care, and effective communication.
Overview
5
5
years of professional experience
Work History
Chewy Fulfillment Center
Chewy Fulfillment
06.2023 - Current
- Expedited order processing time with proficient use of warehouse management software and scanning equipment.
- Reduced shipping errors by meticulously checking orders against packing slips before dispatching packages.
- Contributed to quality assurance measures by inspecting products for damage or defects prior to packaging, minimizing customer complaints related to product quality.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Reviewed order slips, picked products and staged merchandize to be shipped.
CUSTOMER SERVICE
Caesars Entertainment
10.2021 - Current
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Revolutionized customer service protocols, significantly improving customer satisfaction ratings.
- Supported customer service, providing informational resources regarding promotions and sales.
- Answered inquiries and provided superior customer service to clients.
CUSTOMER SERVICE
Walmart Pharmacy
11.2019 - 10.2021
- Collaborated closely with pharmacy team members to consistently deliver high-quality care to patients.
- Handled confidential patient information with discretion, upholding strict HIPAA regulations at all times during tenure as a Pharmacy Technician Trainee.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Displayed exceptional customer service and communication skills.
Education
SECONDARY SCHOOL -
Robert McQueen High School
01.2018
Skills
- Microsoft Excel
- PowerPoint
- Word
- Adobe Photoshop
- After Effects
- Communication
- Time Management
- Creativity
- Cycle counting
- Loading and unloading
- Shipping procedures
- Problem-solving skills
- Medication dispensing
Roles And Responsibilities
- Communication
- Cashier
- Advance Computer knowledge
- Pharmacy Technician Trainee
- Knowledge on medicines and uses
- Basic Mathematics
Timeline
Chewy Fulfillment Center
Chewy Fulfillment
06.2023 - Current
CUSTOMER SERVICE
Caesars Entertainment
10.2021 - Current
CUSTOMER SERVICE
Walmart Pharmacy
11.2019 - 10.2021
SECONDARY SCHOOL -
Robert McQueen High School