Natasha Satchwell-Dobson
West Yarmouth,MA
Summary
Compassionate Nursing Assistant with experience in providing support to nursing staff and delivering high-quality care to patients. Skilled in performing vital sign checks, assisting with daily living activities, and ensuring a clean and safe environment for all patients. Demonstrated ability to improve patient satisfaction through empathetic communication and efficient resolution of concerns.
Overview
7
7
years of professional experience
Work History
PCA
Willow At Meadow Branch
Winchester, VA
09.2023 - 03.2025
- Maintained accurate records of client care services provided on a daily basis.
- Performed vital signs monitoring including blood pressure, temperature, pulse rate and respiration rate.
- Ensured safety of patients by using appropriate lifting techniques while assisting them with mobility activities.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
Cashier
Jo Mama’s Bagel
South Yarmouth, MA
06.2021 - 10.2022
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Counted and balanced cashier drawers.
Cashier
Cape Cod Caribbean Cafe
Hyannis, MA
09.2020 - 04.2022
- Issued receipts, refunds, credits or change due to customers.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
HHA
Paula Feigenbaum
Baltimore, MD
09.2018 - 01.2019
- Maintained clean and well-organized environment for client happiness and safety.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Helped keep track of medical supplies used by the client throughout the day.
- Prepared meals according to dietary requirements and preferences of the client.
- Gave assistance with ambulation using proper body mechanics techniques when necessary.
- Provided companionship services to patients in their homes, including reading aloud, playing board games and engaging in conversation.
- Assisted clients with bathing, dressing and incontinence care.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Education
Some College (No Degree) - Phlebotomy
Laurel Ridge Community COllege
Middletown, VASome College (No Degree) - CNA/HHA
B Sullivan Nursing Assistant School
Hyannis, MASkills
- Vital signs monitoring
- Patient documentation
- Mobility assistance
- Medication management
- Infection control
- Time management
Timeline
PCA
Willow At Meadow Branch
09.2023 - 03.2025
Cashier
Jo Mama’s Bagel
06.2021 - 10.2022
Cashier
Cape Cod Caribbean Cafe
09.2020 - 04.2022
HHA
Paula Feigenbaum
09.2018 - 01.2019
Some College (No Degree) - Phlebotomy
Laurel Ridge Community COllege
Some College (No Degree) - CNA/HHA
B Sullivan Nursing Assistant School