Natasha Shcheglova
North Richland Hills,TX
Summary
A dedicated aviation professional 24+ years of airline crew resource management experience seeking to contribute expertise within an Aviation Mental Health Field
Overview
25
25
years of professional experience
Work History
International Pilot Peer Assist Coalition (IPPAC) Executive Administrator
IPPAC
05.2018 - Current
- Maintained contact with mental health care professionals
- Maintained client’s contact list and informed the clients
- Managed communication between conference providers, sponsors, and attendees
- Assisted in planning and executing several IPPAC conferences.
First Officer
American Airlines
03.2016 - Current
- Worked diligently with flight staff to ensure airplane operations were secure and structured
- Worked patiently through in-flight emergencies to ensure passenger protection and satisfaction
- Delegated tasks to crew members
- Worked with dispatch to identify the ideal flight routes
- Maintained a commitment to secure and comfortable aircraft operation
- Supported the Captain with any administrative work related to the aircraft as required
- Facilitated the Captain in maintaining high crew discipline, behavior, and personal aesthetics.
APA Project Wingman (Pilot Peer Support) Volunteer, Subcommittee Chair
APA
03.2018 - 10.2021
- Answered 24-hour hotline calls with time-sensitive contact
- Assessed pilot needs and provided resources
- Summarized communication with pilots for referrals
- Contributed to the training program
- Organized and managed volunteers
- Coordinated resources and help with the program lead.
First Officer, Captain
American Eagle Airlines
05.1999 - 03.2016
- Conducted safe and timely flight operations per all Company policies and Federal Aviation Regulations (FARs), resulting in high customer satisfaction
- Assisted with and ensured proper handling of aircraft, passengers, baggage, and cargo at terminal points where other company personnel were unavailable
- Maintained high proficiency and thorough knowledge of flight operations, procedures, and systems applicable to the aircraft flown
- Observed the Rules of Conduct for all employees as outlined in the Company Team Member Playbook and Pilot Playbook, resulting in a positive work environment
- Performed other flight officer duties as assigned by the Company, resulting in a high level of flexibility and adaptability.
Education
Master of Science in Clinical Mental Health Counseling -
Grand Canyon University
Phoenix, AZ08.2025
Bachelor of Science in Aeronautical Science -
Embry-Riddle Aeronautical University
Prescott, AZ05.1996
Skills
- Excellent oral and written communicator
- Advocate of teamwork
- Critical thinker
- Calm under pressure
- Detail oriented
- Adaptable to any situation, especially crisis and emergencies
- Patient and compassionate
- Crew Resource Management
- Time and task Management
- Documentation skills
Timeline
International Pilot Peer Assist Coalition (IPPAC) Executive Administrator
IPPAC
05.2018 - Current
APA Project Wingman (Pilot Peer Support) Volunteer, Subcommittee Chair
APA
03.2018 - 10.2021
First Officer
American Airlines
03.2016 - Current
First Officer, Captain
American Eagle Airlines
05.1999 - 03.2016
Master of Science in Clinical Mental Health Counseling -
Grand Canyon University
Bachelor of Science in Aeronautical Science -
Embry-Riddle Aeronautical University
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