Natasha Shortte
Columbus,OH
Summary
Dynamic and results-oriented professional with a proven track record at Sephora, excelling in customer service and sales. Leveraged strong communication and trend awareness to significantly enhance client satisfaction and loyalty. Expert in makeup application and product knowledge, consistently exceeding sales targets through effective client relationship building and team collaboration. Exceeds expectations when converting rewards at an above 90% monthly average.
Overview
7
7
years of professional experience
Work History
Prestige Beauty Advisor
Sephora Inside Kohls
09.2024 - Current
- Kept counters and work spaces clean and neat.
- Stayed current on industry trends, new products, and emerging technologies for continuous professional development.
- Increased repeat business through exceptional customer service and relationship building.
- Processed payments, entering sales in register for prompt customer service.
- Assisted with operations
- Exceeding rewards signups
Beauty Advisor
Sephora
04.2023 - 03.2024
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
Freelance MUA
Self Employed
01.2018 - 03.2021
- Enhanced client satisfaction by creating personalized makeup looks.
- Applied makeup for various events, ensuring client confidence.
- Developed strong rapport with clients, tailoring services to individual needs.
- Delivered flawless makeup applications, enhancing overall client experience.
- Stayed updated with latest makeup trends to ensure cutting-edge services.
Education
Ellison High School
Killeen Tx Skills
- Strong communication skills
- Organizational growth
- Exceptional customer service
- Team collaboration
- Adaptable to change
- Client relationship building
- Fashion trend awareness
- Cashier experience
- Friendly and outgoing
- Time management
Timeline
Prestige Beauty Advisor
Sephora Inside Kohls
09.2024 - Current
Beauty Advisor
Sephora
04.2023 - 03.2024
Freelance MUA
Self Employed
01.2018 - 03.2021
Ellison High School
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