Natasha Smith
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
16
16
years of professional experience
Work History
Produce Clerk
Homeland
12.2024 - 02.2025
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Demonstrated strong attention to detail when cutting, trimming, or wrapping fresh fruits and vegetables for sale or display.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
Bakery/Deli Associate
Wal-Mart Supercenter
10.2023 - 11.2024
- Assisted customers with special orders for events, ensuring accurate fulfillment and timely delivery.
- Proactively communicated with department manager on any issues or areas for improvement, fostering an open dialogue for continuous growth within the bakery/deli team.
- Collaborated with team members to improve overall department efficiency and productivity.
- Adhered to store policies and procedures in order to maintain a safe and professional working environment for all employees.
- Contributed to continued learning through attending relevant trainings on new products or techniques pertinent to the ever-evolving bakery/deli industry trends.
- Addressed customer inquiries or complaints promptly while escalating issues when necessary to ensure complete resolution of concerns.
Sales Associate
Beauty World Beauty Supply
08.2018 - 09.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Caregiver
Private Care
04.2010 - 11.2018
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Medical Assistant
Mercy Physicians
05.2009 - 10.2012
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Education
Associate Degree in Medical Assistant - Medical Assisting
Vatterott College
4605 NW 23RD ST Oklahoma City, OK 7312708-2011
GED -
Hamilton High
Hamilton, OH06-2005
Skills
- Customer service
- Strong work ethic
- Positive attitude
- Stock rotation
- Packaging and labeling
- Cleaning and sanitation
- Shelf stocking
- Pallet jack operation
- Food preparation
- Box cutter and pallet jack safety
- Product stocking and storage
- Stock replenishment
Timeline
Produce Clerk
Homeland
12.2024 - 02.2025
Bakery/Deli Associate
Wal-Mart Supercenter
10.2023 - 11.2024
Sales Associate
Beauty World Beauty Supply
08.2018 - 09.2019
Caregiver
Private Care
04.2010 - 11.2018
Medical Assistant
Mercy Physicians
05.2009 - 10.2012
Associate Degree in Medical Assistant - Medical Assisting
Vatterott College
GED -
Hamilton High
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