Natasha Todman
Department of Motor Vehicles
New York,NY
9
years of professional experience
Qualified Customer Service Representative with background in clerical work, known for efficiently managing administrative tasks. Proven ability to handle scheduling, data entry, and document management with precision. Demonstrated expertise in maintaining organized records and providing excellent customer service.
Work History
Motor Vehicle Representative
1 Year 6 Months- Assisted customers in navigating DMV services, providing clear explanations of procedures and requirements.
- Resolved complex customer inquiries and issues, applying problem-solving skills to enhance overall satisfaction.
- Processed vehicle registration applications, ensuring compliance with state regulations and accuracy of information.
- Improved customer satisfaction by efficiently processing motor vehicle transactions and addressing inquiries.
- Increased accuracy of data entry by meticulously inputting information into the motor vehicle database system.
Fulfillment Associate
1 Year- Coordinated order fulfillment processes to ensure timely and accurate deliveries.
- Streamlined packing operations, enhancing efficiency and reducing processing time.
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
Home Health Aide
4 Years 3 Months- Prepared meals and performed light housekeeping to support daily living activities.
- Escorted clients to medical appointments
- Managed all business operations and communications
- Provided personal care and assistance to clients in daily living activities, enhancing their quality of life.
Fulfillment Specialist
2 Years 10 Months- Picked and packed customer purchases efficiently to ensure timely delivery
- Managed phone orders efficiently
- Maintained supplies, tools, equipment, and storage areas to uphold safety compliance.
Education
Healthcare Administration Training - Medical Billing
GED
Cosmetology - Beauty
Skills
Data entry
Microsoft Outlook
Problem solver
Cash handling expertise
Communication
Document verification
Transaction processing
Customer service
Multitasking
Timeline
Motor Vehicle Representative
Department of Motor Vehicles
01.2025 - 07.2026Read More
Fulfillment Associate
Nordstrom
03.2024 - 03.2025Read More
Home Health Aide
Anchor Health Homecare Services
09.2020 - 12.2024Read More
Fulfillment Specialist
Bloomingdale’s
09.2017 - 07.2020Read More
Grace Institute
Healthcare Administration Training from Medical Billing
Read More
SUNY/ EOC
GED
Read More
Empire Beauty School
Cosmetology from Beauty
Read More