Natasha Truxler
Shingle Springs,CA
Summary
Adaptable professional with proven ability to learn quickly and adjust to new environments. Expertise in acquiring knowledge efficiently and applying it to achieve results. Committed to continuous learning and effectively managing change.
Overview
3
3
years of professional experience
Work History
Salon Owner/Operator
Freedom Salon
Folsom, CA
12.2024 - Current
- Investigated new trends in beauty industry services to stay current with offerings available at the salon.
- Provided excellent customer service to ensure repeat business from satisfied clients.
- Monitored competition in order to stay ahead of industry trends.
- Ensured that all safety protocols were followed in the salon at all times.
- Provided exceptional customer service to ensure repeat business.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Adhered to state laws and regulations regarding licensure, sanitation standards.
- Resolved customer complaints quickly and efficiently while maintaining professionalism.
- Promoted special offers through social media platforms to attract new customers.
Salon Owner
Mane Squeeze Salon
Folsom, CA
05.2022 - 05.2024
- Inspected equipment regularly to make sure it is in proper working order.
- Participated in community events or fundraisers that help raise awareness about the salon's offerings.
- Created service menus, pricing strategies, and promotional campaigns to attract new customers and retain existing ones.
- Organized special events such as hair shows or fashion shows featuring the work of stylists employed at the salon.
- Ensured all stylists have valid state licenses or certifications as required by law.
- Maintained accurate records of client appointments, inventory levels, sales transactions, employee hours worked and other data related to the salon's operations.
- Conducted regular performance reviews of employees to ensure quality services are provided consistently.
- Established relationships with local businesses to create partnerships that would benefit both parties.
- Implemented an online booking system that allows clients to book appointments 24 and 7 without having to call the salon directly.
- Oversaw the daily activities of the salon including resolving customer complaints in a timely manner.
- Ordered supplies such as shampoo, conditioner, styling products and tools from vendors at competitive prices.
- Collaborated with other salons in the area to create referral programs that generate more revenue.
- Monitored industry trends so that services offered remain up-to-date and relevant.
- Ordered beauty products and beauty equipment and maintained inventory.
- Hired and trained beauticians.
- Monitored cleaning methods and chemicals used to verify beauticians adhered to hygiene and safety practices.
- Inspected work areas and operating equipment and confirmed cleanliness and maintenance.
- Monitored inventory of supplies, managed budget and requisitioned supplies, equipment, and services.
Education
Phlebotomists - Health Care
Phlebotomy Training Specialist
Citrus Heights, CA05-2025
Associate of Arts - Liberal Arts
Southern New Hampshire University
Hooksett, NHSkills
- Patient care and support
- Blood collection techniques
- Medical record management
- Regulatory compliance
- Customer service excellence
- Attention to detail
- Team collaboration and synergy
- Time management skills
- Problem solving and resolution
- Positive demeanor
- Multitasking proficiency
- Computer literacy
- Effective communication
- Flexible and adaptable mindset
- Leadership capabilities
- Calm under pressure
- Organizational skills
- Active listening abilities
- Dependable and responsible nature
- Critical thinking skills
- Decision-making expertise
- Microsoft Office proficiency
Timeline
Salon Owner/Operator
Freedom Salon
12.2024 - Current
Salon Owner
Mane Squeeze Salon
05.2022 - 05.2024
Phlebotomists - Health Care
Phlebotomy Training Specialist
Associate of Arts - Liberal Arts
Southern New Hampshire University