Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natasha Tuncap

Charlotte,NC

Summary

Detail-oriented and experienced individual with a strong background in ensuring compliance with HIPAA privacy and security laws. Seeking a challenging role at the Centers for Disease Control and Prevention, where I can apply my comprehensive knowledge of health.

Overview

9
9
years of professional experience

Work History

ROI Account Manager

MRO
Nashville, TN
09.2019 - Current
  • Ensured strict adherence to HIPAA privacy and security laws, demonstrating a keen understanding and application of rules related to the release of protected health information.
  • Built and managed provider accounts within the network, significantly improving the efficiency of the referral process and enhancing network performance.
  • Fostered and maintained positive provider relationships, contributing to a seamless referral process between different organizations.
  • Successfully handled multiple responsibilities, including maintaining an Account of Disclosures Log, addressing patient inquiries, and billing appropriate parties for medical services.
  • Provided technical support to customers when needed.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Patient Service Coordinator

Saint Thomas Surgery Center
Clarksville, TN
05.2019 - 08.2019
  • Supported patients in medical form completion and fee collection, adhering strictly to insurance policies.
  • Communicated with patients to verify upcoming appointment schedules and anticipated arrival times.
  • Managed the transfer of crucial patient details, ensuring precise benefit verification, and efficiently prepared patient charts for ensuing business days while handling the transmission of correspondence and medical records.

Fitness Consultant

Golds Gym
Clarksville, TN
06.2015 - 07.2019
  • Conducted daily sales calls, successfully driving up membership rates and reducing member attrition.

• Tracked client progress, promptly addressing concerns and providing constructive feedback.

• Motivated clients to strive towards their fitness goals, fostering a supportive and goal-oriented environment.

Education

Bachelor of Science - Health Care Management

Austin Peay State University
Clarksville, TN
08-2019

Skills

  • HIPAA Compliance
  • Provider Account Management
  • Relationship Building
  • Audit and Quality Assurance
  • Documentation Support
  • Regulatory Compliance
  • Data Analysis and Reporting
  • Customer Relations & Satisfaction
  • Effective cross functional-communicator
  • Solutions Oriented Professional
  • Skilled collaborator

Timeline

ROI Account Manager

MRO
09.2019 - Current

Patient Service Coordinator

Saint Thomas Surgery Center
05.2019 - 08.2019

Fitness Consultant

Golds Gym
06.2015 - 07.2019

Bachelor of Science - Health Care Management

Austin Peay State University
Natasha Tuncap