Natasha Wilson
New Orleans,LA
Summary
Food service lead with exceptional interpersonal skills. Reliable, punctual and works well under pressure. Dedicated food service worker proficient in food handling, preparation and Point of Sale (POS) transactions with excellent communication skills and rapid and precise customer service skills. Positive attitude and works well independently or with others as a team. Outgoing Possesses strong communication and time management skills. Excels in a fast-paced environment looking for growth opportunities.
Flexible hard worker ready to learn and contribute to team success.
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Brand Ambassador
LAZ Parking
New Orleans, Louisiana
10.2023 - Current
Greet and assist customers/guest.
Make sure Tiba machines works properly.
Check Tiba machines for receipt paper.
Keep front entrance to garage clean.
Keep record of tickets.
- Provided customer service support during promotional events or when needed.
- Operated point-of-sale system to complete sales transactions.
Bookkeeper
LAZ Parking
New Orleans, Louisiana
10.2023 - Current
- Generated invoices for clients and tracked payments received from customers.
- Resolved billing discrepancies with vendors or customers promptly.
- Posted journal entries to the general ledger system accurately and timely.
- Conducted monthly bank reconciliations.
- Performed month-end closing activities.
- Received and recorded cash, checks and transfers.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
Food Service Team Lead
Chartwells
New Orleans
08.2016 - Current
- Chartwell food service lead
- Greeted students and staff
- Prep, cooked, and served breakfast and lunch for over 500 students
- Cleaned
- Stored food in designated containers and storage areas to prevent spoilage or cross-contamination
- Cooked and packaged large batches of food that were prepared to order or kept hot until served
- Followed food safety procedures according to company policies and health and sanitation regulations
- Verified that prepared food met all standards for quality and quantity
- Placed food trays over food warmers for immediate service or stored them in refrigerated storage cabinets
- Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
Food Service Worker
Audubon Zoo/Hollies Services
New Orleans
06.2015 - 08.2016
- Assembled food orders while maintaining appropriate portion control
- Verified that prepared food met all standards for quality and quantity
- Followed food safety procedures according to company policies and health and sanitation regulations
- Greeted customers and provided excellent customer service
- Maintained high standards of customer service during high-volume, fast-paced operations.
Education
High school diploma -
Skills
- Food Handling
- Service Technician Experience
- Food Production
- Food Preparation
- Kitchen Experience
- POS
- Field Service
- Food Service
- Food Safety
- Math
- Technical Support
- Leadership
- Active Directory
- Cleaning Experience
- Desktop Support
- Help Desk
- Microsoft Windows
- Computer Networking
- VPN
- Customer Relations
- Marketing Plans
- Conflict resolution techniques
- Customer Service
- Communication Skills
- Performance Improvement
- Strong interpersonal skills
Certification
- ServSafe Food Handler, 01/01/20, 01/01/23
- Business Etiquette e-Learning, 05/01/21, Present
- Chartwells K12 Summer Meal Program-Associate, 05/01/21, Present
- Cyber Security Awareness, 06/01/20, Present
- Compassion Covid-19 Hospitality Training, 05/01/21, Present
Personal Information
Title: Food Service Lead - Cleaned
Title: Ambassador
Title: Bookkeeper
Timeline
Brand Ambassador
LAZ Parking
10.2023 - Current
Bookkeeper
LAZ Parking
10.2023 - Current
Food Service Team Lead
Chartwells
08.2016 - Current
Food Service Worker
Audubon Zoo/Hollies Services
06.2015 - 08.2016
High school diploma -
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