Natasha N. Goss

• Partnered with the COO and the People of Culture team to create the Director of Employee Engagement role.
• Generate innovative, well-organized, large-scale events.
• Strategically develop inclusive activities and engagement events to bolster staff's well-being.
• Develop fiscal year budgets and reliable financial reports.
• Establish and maintain venue and vendor relationships for external events.

Key Accomplishments:

• Increased employee morale and workplace satisfaction by exceeding the 50% improvement goal.

• Supervise direct reports and provide direction, mentorship, and guidance to foster a dynamic and cohesive team.
• Demonstrate exemplary leadership in managing multiple special projects and staying within set deadlines.
• Lead and manage professional career development activities for a Young Adult Career Services Program.
• Maintain program budget, track performance metrics, and determine operational decisions.
• Deliver exceptional customer service and maintain positive vendor relationships, while ensuring streamlined operations and client satisfaction.

Key Accomplishments:

• Developed and maintained strategic alliances and collaborations with community-based organizations, training providers, and supportive service referral organizations.
• Successfully implemented social events from inception to completion for 270 employees, enhancing team cohesion.
• Acknowledged for efficient conflict resolution in directing the governing processes for the career center program.
• Designed and launched a strategic plan that improves employment outcomes and strengthens career services.
• DE&I Champion for co-developing and managing 12 mandatory diversity, equity, and inclusion trainings.

• Spearheaded candidate acquisition, onboarding, and mentorship for the Paths to Empowerment Program.
• Supported clients in identifying career paths, job interests, and enhancing community involvement.
• Facilitated workshops and guided program attendees through job application processes and interview preparation techniques.
• Led a team of four who achieved enrollment and retention goals.

Key Accomplishments:

• Implemented strategies that enhanced the performance and delivery of career center services.
• Promoted to Director of Career Center Programs within eight months.
• Connected external stakeholders with training providers to develop training pipelines and employment opportunities.

• Led an ongoing three-week job readiness program, aiding individuals in recovery and returning citizens.
• Delivered tailored coaching sessions to meet clients' needs.
• Teamed up to oversee administrative duties, such as managing program referrals and terminations.
• Supervised the workflow, schedules, competencies, and productivity of staff interns.
• Consulted with vendors to mobilize training and platforms to execute diversity and inclusion strategies.

Key Accomplishments:

• Initiated the enhancement of documents and procedures, making them more conducive to clients' needs.
• Streamlined the processes for program acceptance, resulting in quicker turnaround times.
• Achieved promotion to Lead Career Navigator within 12 months through continual excellence.

• Delivered multifaceted support to six C-Level Executives.
• Planned company events, coordinated travel arrangements, and managed expense reports and complex calendars/schedules.
• Coordinated operational, logistical, and financial planning details for corporate events with over 170 employees
• Revamped onboarding resources for new board members
• Contributed to project development across programmatic departments.

Key Accomplishments:

• Promoted from Program Assistant (position held Sept 2017 – Sept 2018) due to outstanding contributions.
• Generated new partnerships with key stakeholders, funders, and influencers.