Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Natasha Samantha Ndlangisa

Natasha Samantha Ndlangisa

CapeTown

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Waitress

Pizza And Burger Perfect
02.2023 - 04.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

Manager

Tasty Gallos Restaurant
10.2022 - 01.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Usher Supervisor

Gold Reef City
01.2018 - 02.2020
  • Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Facilitated smooth transitions between scheduled acts by managing audience flow efficiently during intermissions or set changes.
  • Streamlined the ticket checking process for faster entry, leading to reduced wait times for guests.
  • Improved overall venue cleanliness by implementing a thorough and efficient cleaning schedule.
  • Contributed to the overall success of events by leveraging strong interpersonal skills to build rapport with patrons, colleagues, and performers alike.

Event Assistant

Black Jack Events
10.2017 - 01.2018
  • Managed event set-up and tear-down, ensuring timely completion of tasks for seamless transitions.
  • Participated in pre-event planning meetings, providing input on event themes and strategies for success.
  • Provided exceptional customer service to attendees, responding to inquiries or resolving issues professionally.
  • Assisted in organizing successful events by collaborating with vendors and suppliers.

Education

High School Diploma -

South View High School
Johannesburg

Child Care

The Lego Foundation
03.2023

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Team Collaboration
  • Patience and Empathy
  • Staff Training and Development
  • Event Setup and Breakdown
  • Promotional Material Design

Languages

Zulu, English
Native language

Timeline

Waitress

Pizza And Burger Perfect
02.2023 - 04.2023

Manager

Tasty Gallos Restaurant
10.2022 - 01.2023

Usher Supervisor

Gold Reef City
01.2018 - 02.2020

Event Assistant

Black Jack Events
10.2017 - 01.2018

High School Diploma -

South View High School

Child Care

The Lego Foundation

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Natasha Samantha Ndlangisa