Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natasia Spagner

Sacramento,CA

Summary

Accomplished Security Site Supervisor with a proven track record at KSS, enhancing team performance and site safety through effective leadership and risk analysis. Skilled in CCTV monitoring and fostering strong stakeholder relationships, I significantly improved operational efficiency and customer satisfaction. Expert in access control, I excel in strategic planning and problem-solving, ensuring optimal security and service levels.

Overview

7
7
years of professional experience

Work History

Security Site Supervisor

KSS
07.2022 - 09.2024
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Recorded incident reports with detailed accounts of occurrences.
  • Removed unauthorized persons from facility grounds.
  • Managed and trained a team of security personnel for optimal performance in maintaining site safety.

Associate

Amazon
03.2020 - 05.2021
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Assistant Manager

Toys"R"Us
08.2018 - 07.2020
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Sales Associate

Kia’s Jewelry
05.2017 - 09.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Sacramento High School
Sacramento, CA
05.2014

Skills

  • CCTV Monitoring
  • Access Control
  • Alarm systems
  • Risk Analysis

Timeline

Security Site Supervisor

KSS
07.2022 - 09.2024

Associate

Amazon
03.2020 - 05.2021

Assistant Manager

Toys"R"Us
08.2018 - 07.2020

Sales Associate

Kia’s Jewelry
05.2017 - 09.2018

Sacramento High School
Natasia Spagner