Residential specialist with expertise in supporting diverse populations in residential environments. Proficient in case management and crisis intervention, delivering effective strategies that enhance client well-being. Demonstrated ability to foster positive outcomes through tailored support and intervention techniques.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Maternity Residential Specialist
Crittenton of North Carolina
Charlotte, NC
08.2025 - Current
Established a safe, supportive residential environment for pregnant women facing housing instability and trauma.
Coordinated with multidisciplinary teams to create tailored care plans for residents.
Provided case management services to clients in a residential setting.
Facilitated development of self-advocacy skills during pregnancy and navigation of medical and community needs.
Maintained professional boundaries while building supportive, trauma-informed relationships.
Assisted clients with employment goals and creating stable discharge plans.
Supported clients in crisis intervention and conflict resolution strategies.
Registered Behavior Technician
Complet Kidz
Belmont, NC
04.2024 - 08.2025
Implemented treatment plans developed by Board Certified Behavior Analysts using Applied Behavior Analysis principles.
Executed behavior-intervention strategies based on individualized BCBA plans.
Provided individualized behavioral interventions to children with autism spectrum disorder and other developmental conditions, focusing on communication, social, and daily living skills.
Collaborated with families and multidisciplinary teams to ensure consistent implementation of behavioral strategies across environments.
Communicated client progress and session details to supervising BCBAs, facilitating timely treatment-plan adjustments.
Collected and documented behavioral and treatment-progress data in electronic health record systems to track client improvements.
Undergraduate Teaching Assistant (UTA), Psychology Testing Center
University of North Carolina at Charlotte
Charlotte, NC
03.2024 - 04.2024
Facilitated undergraduate testing activities and provided assistance to students at the Psychology Testing Center.
Maintained organized testing environment and ensured adherence to established testing procedures.
Provided professional assistance to students during testing while maintaining confidentiality and appropriate boundaries.
Ensured accurate handling of testing materials and timely completion of required documentation.
Demonstrated attention to detail, reliability, professionalism, and adherence to testing-center expectations.
Stockroom Operations Associate
Kohl's
Huntersville, NC
05.2023 - 04.2024
Organized inventory and seasonal merchandise displays to enhance stockroom efficiency.
Streamlined shelf organization and displays to facilitate inventory control and customer access.
Assisted customers in locating styles and sizes to improve shopping experience.
Education
Bachelor of Science - Psychology, Sociology
University of North Carolina At Charlotte
Charlotte, NC
12-2024
Associate of Arts -
Central Piedmont Community College
Charlotte, NC
12-2022
Skills
Crisis Intervention
Trauma-Informed Care
Behavioral analysis
Client communication
Microsoft Office
Case management
Crisis intervention
Behavioral intervention
VOLUNTEER EXPERIENCE
Maxfield Park Children Home, Volunteer, Kingston, Jamaica, 2017-06, Assisted with facility beautification and provided food, clothing, and hygiene donations for children., Engaged with children through activities and conversations.
Certification
Registered Behavior Technician (expired October 2025
Adult and Pediatric First Aid/CPR (exp 11/14/2027)
Adult Mental Health First Aid (exp 3/07/2029)
Timeline
Maternity Residential Specialist
Crittenton of North Carolina
08.2025 - Current
Registered Behavior Technician
Complet Kidz
04.2024 - 08.2025
Undergraduate Teaching Assistant (UTA), Psychology Testing Center
Peer Support Specialist, and Residential Care Cord at Serenity Center, And Phoenix Center DetoxPeer Support Specialist, and Residential Care Cord at Serenity Center, And Phoenix Center Detox