Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Na'Tavia Brooks

Summary

Licensed Esthetician and Skin Care Consultant with 750 hours of professional training. Professional in retail management with focus on merchandising. Known for effectively managing inventory and creating visually appealing displays. Strong commitment to teamwork and achieving results. Flexible and reliable with keen eye for detail and product placement.

Overview

7
7
years of professional experience
1
1
Certification

Work History

General Merchandiser

Target
11.2022 - Current
  • Conducted regular price audits to maintain accurate pricing information for all products on display.
  • Enhanced product visibility by creating eye-catching displays that captured customer interest and promoted sales growth.
  • Backed up cashier staff during heavy customer flows to prevent unnecessary service delays.
  • Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
  • Stocked shelves to match planogram images and instructions.

Cafe Team Leader/Order Fulfillment Associate

Sam's Club
08.2017 - 09.2022
  • Trained new employees on proper food handling techniques, cash register operations, and customer service best practices for a seamless integration into the team.
  • Enhanced customer satisfaction by implementing efficient service strategies and maintaining a clean, welcoming cafe environment.
  • Managed inventory levels to ensure optimal product availability while minimizing waste and reducing costs.
  • Maintained high standards of food safety by enforcing strict adherence to sanitation guidelines among all team members.
  • Implemented employee training programs that emphasized teamwork, customer service skills, and product knowledge for a more knowledgeable staff base.
  • Followed orders precisely for correct items, sizes and quantities.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Picked and packed order items.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Developed strong relationships with customers, resulting in increased loyalty and repeat business.

Education

License - Esthetics

Salon Boutique Academy
Addison, TX
07.2024

High School Diploma -

Macarthur High School
Irving, TX
06.2017

Skills

    Merchandise Stocking

    Time Management

    Cleaning procedures

    Quick Learner

    Inventory counting

    Customer Service

    Consultations

    Customized skincare plans

    Extractions and pore cleansing

    Skincare product knowledge

    Sanitization

    Social Media Marketing

Certification

Texas State Licensed Esthetician

Advanced Facial Techniques

LED Light Therapy

Chemical Peels

Ultrasonic

Microdermabrasion

High frequency

Gua Sha

Nano infusion

Back Treatments

Waxing





Timeline

General Merchandiser

Target
11.2022 - Current

Cafe Team Leader/Order Fulfillment Associate

Sam's Club
08.2017 - 09.2022

License - Esthetics

Salon Boutique Academy

High School Diploma -

Macarthur High School

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Na'Tavia Brooks